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[Bug 1460948] [NEW] install app dialog is unclear

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Jeff Abrahamson <1460948@xxxxxxxxxxxxxxxxxx>
Date: Tue, 02 Jun 2015 07:47:04 -0000
Reply-to: Bug 1460948 <1460948@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

Some websites trigger a dialog asking if I'd like to install the
(presumably HTML5) application to make it faster in the future.  The
responses permitted are yes and don't remind me again.  I don't think
the choice is binary.  I'd expect yes and no as choices with a checkbox
"do this every time in the future for this site" with a note about how
to fix bad choices.

Many sites change enough that this feature gets triggered relatively
often, which surely leads users to take the action that causes the
dialog box not to appear.

Indeed, related, I'm not sure we explain very well to users why they
should or shouldn't care about this dialog box.  On what basis should a
non-expert user reply in a given way?

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: firefox 38.0+build3-0ubuntu0.14.10.1
ProcVersionSignature: Ubuntu 3.16.0-38.52-generic 3.16.7-ckt10
Uname: Linux 3.16.0-38-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.7-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jeff       6710 F.... pulseaudio
 /dev/snd/controlC0:  jeff       6710 F.... pulseaudio
BuildID: 20150511103725
Channel: Unavailable
CurrentDesktop: i3
Date: Tue Jun  2 09:39:00 2015
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefSources: prefs.js
DefaultProfileThemes: extensions.sqlite corrupt or missing
EcryptfsInUse: Yes
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-12-21 (527 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IpRoute:
 default via 192.168.2.1 dev eth0  proto static 
 172.17.0.0/16 dev docker0  proto kernel  scope link  src 172.17.42.1 
 192.168.2.0/24 dev eth0  proto kernel  scope link  src 192.168.2.152  metric 1
MostRecentCrashID: bp-68564099-21cb-4b42-8ef0-6e6582150506
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefSources: prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profile2Extensions: extensions.sqlite corrupt or missing
Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile2Locales: extensions.sqlite corrupt or missing
Profile2PrefSources: prefs.js
Profile2Themes: extensions.sqlite corrupt or missing
Profile3Extensions: extensions.sqlite corrupt or missing
Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile3Locales: extensions.sqlite corrupt or missing
Profile3PrefSources: prefs.js
Profile3Themes: extensions.sqlite corrupt or missing
Profile4Extensions: extensions.sqlite corrupt or missing
Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile4Locales: extensions.sqlite corrupt or missing
Profile4PrefSources: prefs.js
Profile4Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile0 - LastVersion=38.0/20150511103725 (In use)
 Profile1 (Default) - LastVersion=38.0/20150511103725 (In use)
 Profile2 - LastVersion=Safe Mode/Safe Mode (Out of date)
 Profile3 - LastVersion=38.0/20150511103725
 Profile4 - LastVersion=34.0/20141127110442 (Out of date)
RelatedPackageVersions:
 totem-mozilla     3.10.1-1ubuntu6
 rhythmbox-mozilla 3.0.3-1ubuntu2
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: Upgraded to utopic on 2014-11-20 (193 days ago)
WifiSyslog:
 Jun  2 08:45:11 siegfried kernel: [68100.056167] traps: xfig[16285] general protection ip:7f51c59ce75c sp:7ffe5bbc87c0 error:0 in xfig[7f51c5971000+159000]
 Jun  2 08:48:58 siegfried wpa_supplicant[1191]: message repeated 205 times: [ wlan0: CTRL-EVENT-SCAN-STARTED ]
 Jun  2 08:48:59 siegfried wpa_supplicant[1191]: nl80211: send_and_recv->nl_recvmsgs failed: -33
 Jun  2 08:50:01 siegfried wpa_supplicant[1191]: wlan0: CTRL-EVENT-SCAN-STARTED
dmi.bios.date: 01/09/2013
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: SBC_2.1.0.333_13 X64
dmi.board.asset.tag: Base Board Asset Tag Unknown
dmi.board.name: fit-PC3
dmi.board.vendor: CompuLab
dmi.board.version: 2.3
dmi.chassis.asset.tag: Unknown
dmi.chassis.type: 9
dmi.chassis.vendor: CompuLab
dmi.chassis.version: Unknown
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrSBC_2.1.0.333_13X64:bd01/09/2013:svnCompuLab:pnfit-PC3:pvrUnknown:rvnCompuLab:rnfit-PC3:rvr2.3:cvnCompuLab:ct9:cvrUnknown:
dmi.product.name: fit-PC3
dmi.product.version: Unknown
dmi.sys.vendor: CompuLab

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1460948

Title:
  install app dialog is unclear

Status in firefox package in Ubuntu:
  New

Bug description:
  Some websites trigger a dialog asking if I'd like to install the
  (presumably HTML5) application to make it faster in the future.  The
  responses permitted are yes and don't remind me again.  I don't think
  the choice is binary.  I'd expect yes and no as choices with a
  checkbox "do this every time in the future for this site" with a note
  about how to fix bad choices.

  Many sites change enough that this feature gets triggered relatively
  often, which surely leads users to take the action that causes the
  dialog box not to appear.

  Indeed, related, I'm not sure we explain very well to users why they
  should or shouldn't care about this dialog box.  On what basis should
  a non-expert user reply in a given way?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: firefox 38.0+build3-0ubuntu0.14.10.1
  ProcVersionSignature: Ubuntu 3.16.0-38.52-generic 3.16.7-ckt10
  Uname: Linux 3.16.0-38-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.7-0ubuntu8.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jeff       6710 F.... pulseaudio
   /dev/snd/controlC0:  jeff       6710 F.... pulseaudio
  BuildID: 20150511103725
  Channel: Unavailable
  CurrentDesktop: i3
  Date: Tue Jun  2 09:39:00 2015
  DefaultProfileExtensions: extensions.sqlite corrupt or missing
  DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  DefaultProfileLocales: extensions.sqlite corrupt or missing
  DefaultProfilePrefSources: prefs.js
  DefaultProfileThemes: extensions.sqlite corrupt or missing
  EcryptfsInUse: Yes
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-12-21 (527 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  IpRoute:
   default via 192.168.2.1 dev eth0  proto static 
   172.17.0.0/16 dev docker0  proto kernel  scope link  src 172.17.42.1 
   192.168.2.0/24 dev eth0  proto kernel  scope link  src 192.168.2.152  metric 1
  MostRecentCrashID: bp-68564099-21cb-4b42-8ef0-6e6582150506
  Profile0Extensions: extensions.sqlite corrupt or missing
  Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  Profile0Locales: extensions.sqlite corrupt or missing
  Profile0PrefSources: prefs.js
  Profile0Themes: extensions.sqlite corrupt or missing
  Profile2Extensions: extensions.sqlite corrupt or missing
  Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  Profile2Locales: extensions.sqlite corrupt or missing
  Profile2PrefSources: prefs.js
  Profile2Themes: extensions.sqlite corrupt or missing
  Profile3Extensions: extensions.sqlite corrupt or missing
  Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  Profile3Locales: extensions.sqlite corrupt or missing
  Profile3PrefSources: prefs.js
  Profile3Themes: extensions.sqlite corrupt or missing
  Profile4Extensions: extensions.sqlite corrupt or missing
  Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  Profile4Locales: extensions.sqlite corrupt or missing
  Profile4PrefSources: prefs.js
  Profile4Themes: extensions.sqlite corrupt or missing
  Profiles:
   Profile0 - LastVersion=38.0/20150511103725 (In use)
   Profile1 (Default) - LastVersion=38.0/20150511103725 (In use)
   Profile2 - LastVersion=Safe Mode/Safe Mode (Out of date)
   Profile3 - LastVersion=38.0/20150511103725
   Profile4 - LastVersion=34.0/20141127110442 (Out of date)
  RelatedPackageVersions:
   totem-mozilla     3.10.1-1ubuntu6
   rhythmbox-mozilla 3.0.3-1ubuntu2
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: Upgraded to utopic on 2014-11-20 (193 days ago)
  WifiSyslog:
   Jun  2 08:45:11 siegfried kernel: [68100.056167] traps: xfig[16285] general protection ip:7f51c59ce75c sp:7ffe5bbc87c0 error:0 in xfig[7f51c5971000+159000]
   Jun  2 08:48:58 siegfried wpa_supplicant[1191]: message repeated 205 times: [ wlan0: CTRL-EVENT-SCAN-STARTED ]
   Jun  2 08:48:59 siegfried wpa_supplicant[1191]: nl80211: send_and_recv->nl_recvmsgs failed: -33
   Jun  2 08:50:01 siegfried wpa_supplicant[1191]: wlan0: CTRL-EVENT-SCAN-STARTED
  dmi.bios.date: 01/09/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: SBC_2.1.0.333_13 X64
  dmi.board.asset.tag: Base Board Asset Tag Unknown
  dmi.board.name: fit-PC3
  dmi.board.vendor: CompuLab
  dmi.board.version: 2.3
  dmi.chassis.asset.tag: Unknown
  dmi.chassis.type: 9
  dmi.chassis.vendor: CompuLab
  dmi.chassis.version: Unknown
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrSBC_2.1.0.333_13X64:bd01/09/2013:svnCompuLab:pnfit-PC3:pvrUnknown:rvnCompuLab:rnfit-PC3:rvr2.3:cvnCompuLab:ct9:cvrUnknown:
  dmi.product.name: fit-PC3
  dmi.product.version: Unknown
  dmi.sys.vendor: CompuLab

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Follow ups

[Bug 1460948] Re: install app dialog is unclear
From: Chris Coulson, 2015-06-02
[Bug 1460948] [NEW] install app dialog is unclear
From: Jeff Abrahamson, 2015-06-02
References

[Bug 1460948] [NEW] install app dialog is unclear
From: Jeff Abrahamson, 2015-06-02