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[Bug 1461988] [NEW] [K56CB, Realtek ALC270, Speaker, Internal] Headphones Playback problem

 

Public bug reported:

Works fine on the Speakers. When pluging the headphones jack, it mutes the speakers but no sound on the headphones.
Checking volumes with alsamixer, everything ok.

As i found in some forums, the headphones work fine it Ubuntu is running
after startup. If we lock the system, or after reboot, headphones won't
output sound.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC0D0p:   bigboss    2133 F...m pulseaudio
 /dev/snd/controlC0:  bigboss    2133 F.... pulseaudio
                      bigboss    2508 F.... pulseaudio
                      bigboss    2626 F.... alsamixer
CurrentDesktop: KDE
Date: Thu Jun  4 15:36:51 2015
InstallationDate: Installed on 2015-03-27 (69 days ago)
InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: None of the above
Title: [K56CB, Realtek ALC270, Speaker, Internal] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K56CB.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K56CB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK56CB.205:bd03/13/2013:svnASUSTeKCOMPUTERINC.:pnK56CB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK56CB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: K56CB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1461988

Title:
  [K56CB, Realtek ALC270, Speaker, Internal] Headphones Playback problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Works fine on the Speakers. When pluging the headphones jack, it mutes the speakers but no sound on the headphones.
  Checking volumes with alsamixer, everything ok.

  As i found in some forums, the headphones work fine it Ubuntu is
  running after startup. If we lock the system, or after reboot,
  headphones won't output sound.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   bigboss    2133 F...m pulseaudio
   /dev/snd/controlC0:  bigboss    2133 F.... pulseaudio
                        bigboss    2508 F.... pulseaudio
                        bigboss    2626 F.... alsamixer
  CurrentDesktop: KDE
  Date: Thu Jun  4 15:36:51 2015
  InstallationDate: Installed on 2015-03-27 (69 days ago)
  InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_Type: None of the above
  Title: [K56CB, Realtek ALC270, Speaker, Internal] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/13/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: K56CB.205
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K56CB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK56CB.205:bd03/13/2013:svnASUSTeKCOMPUTERINC.:pnK56CB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK56CB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: K56CB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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