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[Bug 1464213] [NEW] [TOSHIBA NB500, Realtek ALC259, Speaker, Internal] No sound at all

 

Public bug reported:

My problem is only the speaker, the system reports it is ok, but it doesn't produce any sound.
The headphones works.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
Uname: Linux 3.19.0-18-generic i686
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lucia      1234 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jun 11 12:30:09 2015
InstallationDate: Installed on 2015-05-26 (16 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=it
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Audio interno - HDA Intel
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lucia      1234 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [TOSHIBA NB500, Realtek ALC259, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/02/2011
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.90
dmi.board.name: PBU00
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV1.90:bd06/02/2011:svnTOSHIBA:pnTOSHIBANB500:pvrPLL50E-03T00UIT:rvnTOSHIBA:rnPBU00:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: TOSHIBA NB500
dmi.product.version: PLL50E-03T00UIT
dmi.sys.vendor: TOSHIBA

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 vivid

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https://bugs.launchpad.net/bugs/1464213

Title:
  [TOSHIBA NB500, Realtek ALC259, Speaker, Internal] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  My problem is only the speaker, the system reports it is ok, but it doesn't produce any sound.
  The headphones works.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
  Uname: Linux 3.19.0-18-generic i686
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lucia      1234 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jun 11 12:30:09 2015
  InstallationDate: Installed on 2015-05-26 (16 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=it
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Audio interno - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lucia      1234 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [TOSHIBA NB500, Realtek ALC259, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/02/2011
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: V1.90
  dmi.board.name: PBU00
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnTOSHIBA:bvrV1.90:bd06/02/2011:svnTOSHIBA:pnTOSHIBANB500:pvrPLL50E-03T00UIT:rvnTOSHIBA:rnPBU00:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: TOSHIBA NB500
  dmi.product.version: PLL50E-03T00UIT
  dmi.sys.vendor: TOSHIBA

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