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[Bug 1464365] [NEW] Resolution is incorrect; screen mostly occluded

 

Public bug reported:

I have a 3440x1440 monitor and after today's full dist-upgrade, most of
the screen real-estate is unusable.  I see a small rectangular patch in
the lower left corner, and on this patch I can right-button to bring up
the menu.  While the rest of the screen will display the cursor, it is
neither the correct background color (nor can it be set to the right
color; it's just black), and the rest of the screen will not respond to
mouse clicks at all.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
Uname: Linux 3.19.0-20-generic x86_64
ApportVersion: 2.17.3-0ubuntu4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Thu Jun 11 15:02:35 2015
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
 VMware SVGA II Adapter [15ad:0405] (prog-if 00 [VGA controller])
   Subsystem: VMware SVGA II Adapter [15ad:0405]
InstallationDate: Installed on 2014-11-22 (201 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141120)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 004: ID 0e0f:0008 VMware, Inc. 
 Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
 Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: VMware, Inc. VMware Virtual Platform
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-20-generic root=UUID=9d28685f-2eae-4d72-8bdc-73fd28aba577 ro
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2014
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd05/20/2014:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.
version.compiz: compiz 1:0.9.12.1+15.10.20150511-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-3
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Thu Jun 11 14:57:39 2015
xserver.configfile: default
xserver.devices:
 input        Power Button         KEYBOARD, id 6
 input        VMware VMware Virtual USB Mouse MOUSE, id 7
 input        AT Translated Set 2 keyboard KEYBOARD, id 8
 input        ImPS/2 Generic Wheel Mouse MOUSE, id 9
xserver.errors:
 No surface to present from.
 No surface to present from.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs: Output                                                Virtual2        Virtual3        Virtual4        Virtual5        Virtual6        Virtual7        Virtual8
xserver.version: 2:1.17.1-0ubuntu4
xserver.video_driver: vmware

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug resolution ubuntu wily

-- 
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https://bugs.launchpad.net/bugs/1464365

Title:
  Resolution is incorrect; screen mostly occluded

Status in xorg package in Ubuntu:
  New

Bug description:
  I have a 3440x1440 monitor and after today's full dist-upgrade, most
  of the screen real-estate is unusable.  I see a small rectangular
  patch in the lower left corner, and on this patch I can right-button
  to bring up the menu.  While the rest of the screen will display the
  cursor, it is neither the correct background color (nor can it be set
  to the right color; it's just black), and the rest of the screen will
  not respond to mouse clicks at all.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
  Uname: Linux 3.19.0-20-generic x86_64
  ApportVersion: 2.17.3-0ubuntu4
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  Date: Thu Jun 11 15:02:35 2015
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   VMware SVGA II Adapter [15ad:0405] (prog-if 00 [VGA controller])
     Subsystem: VMware SVGA II Adapter [15ad:0405]
  InstallationDate: Installed on 2014-11-22 (201 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141120)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 004: ID 0e0f:0008 VMware, Inc. 
   Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
   Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: VMware, Inc. VMware Virtual Platform
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-20-generic root=UUID=9d28685f-2eae-4d72-8bdc-73fd28aba577 ro
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/20/2014
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.name: 440BX Desktop Reference Platform
  dmi.board.vendor: Intel Corporation
  dmi.board.version: None
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd05/20/2014:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: VMware Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: VMware, Inc.
  version.compiz: compiz 1:0.9.12.1+15.10.20150511-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-3
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Thu Jun 11 14:57:39 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        VMware VMware Virtual USB Mouse MOUSE, id 7
   input        AT Translated Set 2 keyboard KEYBOARD, id 8
   input        ImPS/2 Generic Wheel Mouse MOUSE, id 9
  xserver.errors:
   No surface to present from.
   No surface to present from.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs: Output                                                Virtual2        Virtual3        Virtual4        Virtual5        Virtual6        Virtual7        Virtual8
  xserver.version: 2:1.17.1-0ubuntu4
  xserver.video_driver: vmware

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Follow ups

References