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Message #123529
[Bug 1403938] Re: Sound problem with firefox
I've got the same problem:
1. sound is distorted
2. this is because in the default Ubuntu (14.04) mixer on the tab "Applications", the application "CubebUtils" that has Firefox icon the sound level slider is set to max value
3. When I decrease the sound value for that particular application, sound becomes not-destorted even if I increase the overall volume way beyond 100% ("Allow louder than 100%" is ticked)
4. Such destortion can be achieved for any app playing sound by manually setting that individual app's volume slider to the right. However:
5. All other apps do remember value that I set. Firefox (CubebUtils) does not. This means every time I play a new track or even jump to another position within the same track, the sound volume of CubebUtils automatically jumps to max.
6. I've noticed that YouTube appears on the "Applications" tab as "Alsa plugin", whereas for example "Sound cloud" or "Free Music Archive" appear as "CubebUtils".
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https://bugs.launchpad.net/bugs/1403938
Title:
Sound problem with firefox
Status in firefox package in Ubuntu:
Confirmed
Bug description:
I'm using Ubuntu on more than half a dozen machines. Only on one of
these machines I had the problem, that I did not hear sound when
playing videos with firefox, although the sound on that machine works
(e.g. when watchting the same videos with mplayer from command line.)
Which caused me a lot of headache and debugging time.
I'fe finally found the problem. I need to use pavucontrol or pacmd ,
then identify the input stream from firefox (a firefox logo and named
as CubebUtils , and set the volume from 0 to 100% or do something like
pacmd set-sink-input-volume 1 65535
where 1 is the input number determined with e.g. pacmd list
So it seems as if the sound driver of firefox lacks a proper volume setting, which might not cause any problems with most sound cards, however, my sound card (or it's driver) has a volume of 0.
% lspci | fgrep Audio
00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)
regards
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 34.0+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hadmut 3307 F.... panel-12-mixer
hadmut 3316 F.... pulseaudio
/dev/snd/pcmC0D0p: hadmut 3316 F...m pulseaudio
BuildID: 20141127111021
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: 'iw'
Channel: Unavailable
CurrentDesktop: XFCE
Date: Thu Dec 18 16:54:17 2014
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-08-06 (133 days ago)
InstallationMedia: Ubuntu-Server 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.3)
IpRoute:
default via 192.168.164.1 dev p5p1
169.254.0.0/16 dev p5p1 scope link metric 1000
192.168.164.0/24 dev p5p1 proto kernel scope link src 192.168.164.100
192.168.200.0/24 dev vlan0 proto kernel scope link src 192.168.200.1
Locales: extensions.sqlite corrupt or missing
Plugins:
Windows Media Player Plug-in - /usr/lib/mozilla/plugins/gecko-mediaplayer-wmp.so (gecko-mediaplayer)
RealPlayer 9 - /usr/lib/mozilla/plugins/gecko-mediaplayer-rm.so (gecko-mediaplayer)
QuickTime Plug-in 7.6.9 - /usr/lib/mozilla/plugins/gecko-mediaplayer-qt.so (gecko-mediaplayer)
DivX Browser Plug-In - /usr/lib/mozilla/plugins/gecko-mediaplayer-dvx.so (gecko-mediaplayer)
mplayerplug-in is now gecko-mediaplayer 1.0.8 - /usr/lib/mozilla/plugins/gecko-mediaplayer.so (gecko-mediaplayer)
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=34.0/20141127111021 (In use)
RelatedPackageVersions: gecko-mediaplayer 1.0.8-4ubuntu1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/12/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: H61TIW08.111
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61H2-TI2
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Medion
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrH61TIW08.111:bd10/12/2012:svnMedion:pnG24:pvr1.0:rvnMedion:rnH61H2-TI2:rvr1.0:cvnMedion:ct3:cvr1.0:
dmi.product.name: G24
dmi.product.version: 1.0
dmi.sys.vendor: Medion
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References