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Message #89733
[Bug 1403938] [NEW] Sound problem with firefox
Public bug reported:
I'm using Ubuntu on more than half a dozen machines. Only on one of
these machines I had the problem, that I did not hear sound when playing
videos with firefox, although the sound on that machine works (e.g. when
watchting the same videos with mplayer from command line.)
Which caused me a lot of headache and debugging time.
I'fe finally found the problem. I need to use pavucontrol or pacmd ,
then identify the input stream from firefox (a firefox logo and named as
CubebUtils , and set the volume from 0 to 100% or do something like
pacmd set-sink-input-volume 1 65535
where 1 is the input number determined with e.g. pacmd list
So it seems as if the sound driver of firefox lacks a proper volume setting, which might not cause any problems with most sound cards, however, my sound card (or it's driver) has a volume of 0.
% lspci | fgrep Audio
00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)
regards
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 34.0+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hadmut 3307 F.... panel-12-mixer
hadmut 3316 F.... pulseaudio
/dev/snd/pcmC0D0p: hadmut 3316 F...m pulseaudio
BuildID: 20141127111021
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: 'iw'
Channel: Unavailable
CurrentDesktop: XFCE
Date: Thu Dec 18 16:54:17 2014
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-08-06 (133 days ago)
InstallationMedia: Ubuntu-Server 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.3)
IpRoute:
default via 192.168.164.1 dev p5p1
169.254.0.0/16 dev p5p1 scope link metric 1000
192.168.164.0/24 dev p5p1 proto kernel scope link src 192.168.164.100
192.168.200.0/24 dev vlan0 proto kernel scope link src 192.168.200.1
Locales: extensions.sqlite corrupt or missing
Plugins:
Windows Media Player Plug-in - /usr/lib/mozilla/plugins/gecko-mediaplayer-wmp.so (gecko-mediaplayer)
RealPlayer 9 - /usr/lib/mozilla/plugins/gecko-mediaplayer-rm.so (gecko-mediaplayer)
QuickTime Plug-in 7.6.9 - /usr/lib/mozilla/plugins/gecko-mediaplayer-qt.so (gecko-mediaplayer)
DivX Browser Plug-In - /usr/lib/mozilla/plugins/gecko-mediaplayer-dvx.so (gecko-mediaplayer)
mplayerplug-in is now gecko-mediaplayer 1.0.8 - /usr/lib/mozilla/plugins/gecko-mediaplayer.so (gecko-mediaplayer)
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=34.0/20141127111021 (In use)
RelatedPackageVersions: gecko-mediaplayer 1.0.8-4ubuntu1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/12/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: H61TIW08.111
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61H2-TI2
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Medion
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrH61TIW08.111:bd10/12/2012:svnMedion:pnG24:pvr1.0:rvnMedion:rnH61H2-TI2:rvr1.0:cvnMedion:ct3:cvr1.0:
dmi.product.name: G24
dmi.product.version: 1.0
dmi.sys.vendor: Medion
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug third-party-packages trusty
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1403938
Title:
Sound problem with firefox
Status in firefox package in Ubuntu:
New
Bug description:
I'm using Ubuntu on more than half a dozen machines. Only on one of
these machines I had the problem, that I did not hear sound when
playing videos with firefox, although the sound on that machine works
(e.g. when watchting the same videos with mplayer from command line.)
Which caused me a lot of headache and debugging time.
I'fe finally found the problem. I need to use pavucontrol or pacmd ,
then identify the input stream from firefox (a firefox logo and named
as CubebUtils , and set the volume from 0 to 100% or do something like
pacmd set-sink-input-volume 1 65535
where 1 is the input number determined with e.g. pacmd list
So it seems as if the sound driver of firefox lacks a proper volume setting, which might not cause any problems with most sound cards, however, my sound card (or it's driver) has a volume of 0.
% lspci | fgrep Audio
00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)
regards
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 34.0+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hadmut 3307 F.... panel-12-mixer
hadmut 3316 F.... pulseaudio
/dev/snd/pcmC0D0p: hadmut 3316 F...m pulseaudio
BuildID: 20141127111021
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: 'iw'
Channel: Unavailable
CurrentDesktop: XFCE
Date: Thu Dec 18 16:54:17 2014
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-08-06 (133 days ago)
InstallationMedia: Ubuntu-Server 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.3)
IpRoute:
default via 192.168.164.1 dev p5p1
169.254.0.0/16 dev p5p1 scope link metric 1000
192.168.164.0/24 dev p5p1 proto kernel scope link src 192.168.164.100
192.168.200.0/24 dev vlan0 proto kernel scope link src 192.168.200.1
Locales: extensions.sqlite corrupt or missing
Plugins:
Windows Media Player Plug-in - /usr/lib/mozilla/plugins/gecko-mediaplayer-wmp.so (gecko-mediaplayer)
RealPlayer 9 - /usr/lib/mozilla/plugins/gecko-mediaplayer-rm.so (gecko-mediaplayer)
QuickTime Plug-in 7.6.9 - /usr/lib/mozilla/plugins/gecko-mediaplayer-qt.so (gecko-mediaplayer)
DivX Browser Plug-In - /usr/lib/mozilla/plugins/gecko-mediaplayer-dvx.so (gecko-mediaplayer)
mplayerplug-in is now gecko-mediaplayer 1.0.8 - /usr/lib/mozilla/plugins/gecko-mediaplayer.so (gecko-mediaplayer)
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=34.0/20141127111021 (In use)
RelatedPackageVersions: gecko-mediaplayer 1.0.8-4ubuntu1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/12/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: H61TIW08.111
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61H2-TI2
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Medion
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrH61TIW08.111:bd10/12/2012:svnMedion:pnG24:pvr1.0:rvnMedion:rnH61H2-TI2:rvr1.0:cvnMedion:ct3:cvr1.0:
dmi.product.name: G24
dmi.product.version: 1.0
dmi.sys.vendor: Medion
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