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[Jason Hataye <jason.hataye@xxxxxxxxx>]

Public bug reported:

I installed Ubuntu 14.04 LTS amd64. I set up my printer, an HP LaserJet
1100 and can print a test page using the "Printers" icon under the
System Settings. The printer is connected to the computer by the old
fashioned many-pin connector (parallel port?) Following system update I
can no longer print a test page.

Please pardon me, I'm not technical enough to know what package caused
this problem upon updating. However, I do have a list of all or most of
the printer related packages that were installed before the update
caused the problem.

These were the installed CUPS packages before the update:

all version 1.7.2-0ubuntu1.1
cups-bsd
libcupscgi1
cups-client
cups-common
cups-daemon
libcupsmime1
libcupsppdc1
cups-ppdc
cups-core-drivers
libcupsimage2
cups-server-common

all version 1.0.52-0ubuntu1.2
cups-browsed
libfontembed1
cups-filters 
cups-filters-core-drivers
libcupsfilters1

If I can be of any assistance in finding the source of the bug ( or if
you happen to know what I can do to fix the problem on my computer)
please contact me.

Thanks

Jason Hataye
jason.hataye@xxxxxxxxx

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2.1
ProcVersionSignature: Ubuntu 3.13.0-55.92-generic 3.13.11-ckt20
Uname: Linux 3.13.0-55-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CupsErrorLog:
 W [18/Jun/2015:19:14:30 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-Gray..' already exists
 W [18/Jun/2015:19:14:30 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-RGB..' already exists
 W [18/Jun/2015:19:14:32 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-Gray..' already exists
 W [18/Jun/2015:19:14:32 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-RGB..' already exists
CurrentDesktop: Unity
Date: Thu Jun 18 19:24:54 2015
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2015-05-05 (44 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for HP-LaserJet-1100: hp:/par/HP_LaserJet_1100?device=/dev/parport0
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
PackageArchitecture: all
Papersize: letter
PpdFiles: HP-LaserJet-1100: HP LaserJet 1100, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-55-generic root=UUID=f044ac35-2566-4db8-9f87-bcb8f1f10860 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/21/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F8
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z77-DS3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF8:bd08/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77-DS3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: system-config-printer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1466685

Title:
  Printer does not print following system update

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  I installed Ubuntu 14.04 LTS amd64. I set up my printer, an HP
  LaserJet 1100 and can print a test page using the "Printers" icon
  under the System Settings. The printer is connected to the computer by
  the old fashioned many-pin connector (parallel port?) Following system
  update I can no longer print a test page.

  Please pardon me, I'm not technical enough to know what package caused
  this problem upon updating. However, I do have a list of all or most
  of the printer related packages that were installed before the update
  caused the problem.

  These were the installed CUPS packages before the update:

  all version 1.7.2-0ubuntu1.1
  cups-bsd
  libcupscgi1
  cups-client
  cups-common
  cups-daemon
  libcupsmime1
  libcupsppdc1
  cups-ppdc
  cups-core-drivers
  libcupsimage2
  cups-server-common

  all version 1.0.52-0ubuntu1.2
  cups-browsed
  libfontembed1
  cups-filters 
  cups-filters-core-drivers
  libcupsfilters1

  If I can be of any assistance in finding the source of the bug ( or if
  you happen to know what I can do to fix the problem on my computer)
  please contact me.

  Thanks

  Jason Hataye
  jason.hataye@xxxxxxxxx

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2.1
  ProcVersionSignature: Ubuntu 3.13.0-55.92-generic 3.13.11-ckt20
  Uname: Linux 3.13.0-55-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CupsErrorLog:
   W [18/Jun/2015:19:14:30 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-Gray..' already exists
   W [18/Jun/2015:19:14:30 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-RGB..' already exists
   W [18/Jun/2015:19:14:32 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-Gray..' already exists
   W [18/Jun/2015:19:14:32 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-LaserJet-1100-RGB..' already exists
  CurrentDesktop: Unity
  Date: Thu Jun 18 19:24:54 2015
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2015-05-05 (44 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for HP-LaserJet-1100: hp:/par/HP_LaserJet_1100?device=/dev/parport0
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: HP-LaserJet-1100: HP LaserJet 1100, hpcups 3.14.3
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-55-generic root=UUID=f044ac35-2566-4db8-9f87-bcb8f1f10860 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/21/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F8
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z77-DS3H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF8:bd08/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77-DS3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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