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[Bug 1469224] [NEW] Multi-touch on Synaptics touchpad does not work

 

Public bug reported:

Clicking, tapping etc. works just fine, but I cannot scroll, or use any
multi-touch gestures on the touchpad. It is multi-touch capable, and all
gestures work under Windows 8.1.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1
Uname: Linux 3.19.0-22-generic x86_64
ApportVersion: 2.17.3-0ubuntu4
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jun 26 17:44:47 2015
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-06-25 (1 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150603)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 06cb:11f0 Synaptics, Inc. 
 Bus 001 Device 003: ID 0bda:57d2 Realtek Semiconductor Corp. 
 Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. T300CHI
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-22-generic.efi.signed root=UUID=c58b1c63-43b6-4c30-bf3d-16cce35fcc97 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: T300CHI.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: T300CHI
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrT300CHI.206:bd03/18/2015:svnASUSTeKCOMPUTERINC.:pnT300CHI:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnT300CHI:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: T300CHI
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12.1+15.10.20150511-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-3
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Fri Jun 26 15:28:47 2015
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                4205 
 vendor                                     AUO
xserver.version: 2:1.17.1-0ubuntu4

** Affects: xserver-xorg-input-synaptics (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu wily

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https://bugs.launchpad.net/bugs/1469224

Title:
  Multi-touch on Synaptics touchpad does not work

Status in xserver-xorg-input-synaptics package in Ubuntu:
  New

Bug description:
  Clicking, tapping etc. works just fine, but I cannot scroll, or use
  any multi-touch gestures on the touchpad. It is multi-touch capable,
  and all gestures work under Windows 8.1.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
  ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1
  Uname: Linux 3.19.0-22-generic x86_64
  ApportVersion: 2.17.3-0ubuntu4
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Jun 26 17:44:47 2015
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-06-25 (1 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150603)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 06cb:11f0 Synaptics, Inc. 
   Bus 001 Device 003: ID 0bda:57d2 Realtek Semiconductor Corp. 
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. T300CHI
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-22-generic.efi.signed root=UUID=c58b1c63-43b6-4c30-bf3d-16cce35fcc97 ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/18/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: T300CHI.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: T300CHI
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrT300CHI.206:bd03/18/2015:svnASUSTeKCOMPUTERINC.:pnT300CHI:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnT300CHI:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: T300CHI
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12.1+15.10.20150511-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-3
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Fri Jun 26 15:28:47 2015
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4205 
   vendor                                     AUO
  xserver.version: 2:1.17.1-0ubuntu4

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Follow ups

References