desktop-packages team mailing list archive

[Mike Cavedon <1469722@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

I am on:

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.2 LTS"

Sound from the speakers works fine. I do not have any sound coming from
the headphone jack. When I plug in my headphones there is no sound
coming from the external speakers, which is expected. However, there is
no sound coming from the headset.

I realize this isn't enough info, however, just adding in case others
are seeing the same issue or if you have any guesses as to what I can
try, thanks.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu11.1
ProcVersionSignature: Ubuntu 3.16.0-34.47~14.04.1-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
Date: Mon Jun 29 09:35:05 2015
InstallationDate: Installed on 2015-04-27 (62 days ago)
InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1)
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/15/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M70 Ver. 01.01
dmi.board.name: 2253
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 03.0F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrM70Ver.01.01:bd09/15/2014:svnHewlett-Packard:pnHPZbook15G2:pvrA3009DD10303:rvnHewlett-Packard:rn2253:rvrKBCVersion03.0F:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Zbook 15 G2
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1469722

Title:
  No sound from headphone jack

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I am on:

  DISTRIB_ID=Ubuntu
  DISTRIB_RELEASE=14.04
  DISTRIB_CODENAME=trusty
  DISTRIB_DESCRIPTION="Ubuntu 14.04.2 LTS"

  Sound from the speakers works fine. I do not have any sound coming
  from the headphone jack. When I plug in my headphones there is no
  sound coming from the external speakers, which is expected. However,
  there is no sound coming from the headset.

  I realize this isn't enough info, however, just adding in case others
  are seeing the same issue or if you have any guesses as to what I can
  try, thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: pulseaudio 1:4.0-0ubuntu11.1
  ProcVersionSignature: Ubuntu 3.16.0-34.47~14.04.1-generic 3.16.7-ckt8
  Uname: Linux 3.16.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  Date: Mon Jun 29 09:35:05 2015
  InstallationDate: Installed on 2015-04-27 (62 days ago)
  InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/15/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: M70 Ver. 01.01
  dmi.board.name: 2253
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 03.0F
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrM70Ver.01.01:bd09/15/2014:svnHewlett-Packard:pnHPZbook15G2:pvrA3009DD10303:rvnHewlett-Packard:rn2253:rvrKBCVersion03.0F:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Zbook 15 G2
  dmi.product.version: A3009DD10303
  dmi.sys.vendor: Hewlett-Packard

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