← Back to team overview

desktop-packages team mailing list archive

[Bug 1474003] [NEW] Firefox 39 keeps crashing

 

Public bug reported:

Firefox 39 keeps crashing after update from Firefox 38.
Crashes are random but when idle happens at least once a hour or more frequently when actively used.

When replaced with binaries from Mozilla there is no problems at same
machine with same profile.

There are at least 1100 identical reports and they seems to be unique
for Ubuntu build.

Below is part of crash report:

Crashing Thread
Frame 	Module 	Signature 	Source
0 	libxul.so 	mozilla::dom::CrashReporterParent::GenerateChildData 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/ipc/CrashReporterParent.cpp:114
1 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::ProcessFirstMinidump 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1415
2 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::ActorDestroy 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1503
3 	libxul.so 	mozilla::plugins::PPluginModuleParent::DestroySubtree 	/build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1588
4 	libxul.so 	mozilla::plugins::PPluginModuleParent::OnChannelError 	/build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1462
5 	libxul.so 	mozilla::ipc::MessageChannel::NotifyMaybeChannelError 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1622
6 	libxul.so 	mozilla::ipc::MessageChannel::Close 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1744
7 	libxul.so 	mozilla::plugins::PluginModuleParent::DoShutdown 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2326
8 	libxul.so 	mozilla::plugins::PluginModuleParent::NP_Shutdown 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2307
9 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:705
10 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:741
11 	libxul.so 	nsNPAPIPlugin::~nsNPAPIPlugin 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:237
12 	libxul.so 	nsNPAPIPlugin::~nsNPAPIPlugin 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:239
13 	libxul.so 	nsNPAPIPlugin::Release 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:224
14 	libxul.so 	nsPluginHost::Notify 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsPluginHost.cpp:3716
15 	libxul.so 	nsTimerImpl::Fire 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:634
16 	libxul.so 	nsTimerEvent::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:724
17 	libxul.so 	nsThread::ProcessNextEvent 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsThread.cpp:855
18 	libxul.so 	NS_ProcessNextEvent 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/glue/nsThreadUtils.cpp:265
19 	libxul.so 	mozilla::ipc::MessagePump::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessagePump.cpp:140
20 	libxul.so 	MessageLoop::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/chromium/src/base/message_loop.cc:226
21 	libxul.so 	nsBaseAppShell::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/widget/nsBaseAppShell.cpp:164
22 	libxul.so 	nsAppStartup::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/components/startup/nsAppStartup.cpp:281
23 	libxul.so 	XREMain::XRE_mainRun 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4170
24 	libxul.so 	XREMain::XRE_main 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4250
25 	libxul.so 	XRE_main 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4469
26 	firefox 	do_main 	/build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:294
27 	firefox 	main 	/build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:667
28 	libc-2.19.so 	__libc_start_main 	/build/buildd/eglibc-2.19/csu/libc-start.c:287
Ø 29 	libstdc++.so.6.0.19 	libstdc++.so.6.0.19@0x2ee4bf
30 	firefox 	_init
31 	firefox 	_GLOBAL__sub_I_SSE.cpp 	/build/firefox-4CFcvq/firefox-39.0+build5/mozglue/build/SSE.cpp:146
32 		@0x7ffe8ecf056f
33 	ld-2.19.so 	_dl_init 	/build/buildd/eglibc-2.19/elf/dl-init.c:36
34 	firefox 	_GLOBAL__sub_I_SSE.cpp 	/build/firefox-4CFcvq/firefox-39.0+build5/mozglue/build/SSE.cpp:146
35 		@0x7ffe8ecf056f
36 	firefox 	_start
37 		@0x7ffe8ecf0567

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1474003

Title:
  Firefox 39 keeps crashing

Status in firefox package in Ubuntu:
  New

Bug description:
  Firefox 39 keeps crashing after update from Firefox 38.
  Crashes are random but when idle happens at least once a hour or more frequently when actively used.

  When replaced with binaries from Mozilla there is no problems at same
  machine with same profile.

  There are at least 1100 identical reports and they seems to be unique
  for Ubuntu build.

  Below is part of crash report:

  Crashing Thread
  Frame 	Module 	Signature 	Source
  0 	libxul.so 	mozilla::dom::CrashReporterParent::GenerateChildData 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/ipc/CrashReporterParent.cpp:114
  1 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::ProcessFirstMinidump 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1415
  2 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::ActorDestroy 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1503
  3 	libxul.so 	mozilla::plugins::PPluginModuleParent::DestroySubtree 	/build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1588
  4 	libxul.so 	mozilla::plugins::PPluginModuleParent::OnChannelError 	/build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1462
  5 	libxul.so 	mozilla::ipc::MessageChannel::NotifyMaybeChannelError 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1622
  6 	libxul.so 	mozilla::ipc::MessageChannel::Close 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1744
  7 	libxul.so 	mozilla::plugins::PluginModuleParent::DoShutdown 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2326
  8 	libxul.so 	mozilla::plugins::PluginModuleParent::NP_Shutdown 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2307
  9 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:705
  10 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:741
  11 	libxul.so 	nsNPAPIPlugin::~nsNPAPIPlugin 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:237
  12 	libxul.so 	nsNPAPIPlugin::~nsNPAPIPlugin 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:239
  13 	libxul.so 	nsNPAPIPlugin::Release 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:224
  14 	libxul.so 	nsPluginHost::Notify 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsPluginHost.cpp:3716
  15 	libxul.so 	nsTimerImpl::Fire 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:634
  16 	libxul.so 	nsTimerEvent::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:724
  17 	libxul.so 	nsThread::ProcessNextEvent 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsThread.cpp:855
  18 	libxul.so 	NS_ProcessNextEvent 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/glue/nsThreadUtils.cpp:265
  19 	libxul.so 	mozilla::ipc::MessagePump::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessagePump.cpp:140
  20 	libxul.so 	MessageLoop::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/chromium/src/base/message_loop.cc:226
  21 	libxul.so 	nsBaseAppShell::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/widget/nsBaseAppShell.cpp:164
  22 	libxul.so 	nsAppStartup::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/components/startup/nsAppStartup.cpp:281
  23 	libxul.so 	XREMain::XRE_mainRun 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4170
  24 	libxul.so 	XREMain::XRE_main 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4250
  25 	libxul.so 	XRE_main 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4469
  26 	firefox 	do_main 	/build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:294
  27 	firefox 	main 	/build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:667
  28 	libc-2.19.so 	__libc_start_main 	/build/buildd/eglibc-2.19/csu/libc-start.c:287
  Ø 29 	libstdc++.so.6.0.19 	libstdc++.so.6.0.19@0x2ee4bf
  30 	firefox 	_init
  31 	firefox 	_GLOBAL__sub_I_SSE.cpp 	/build/firefox-4CFcvq/firefox-39.0+build5/mozglue/build/SSE.cpp:146
  32 		@0x7ffe8ecf056f
  33 	ld-2.19.so 	_dl_init 	/build/buildd/eglibc-2.19/elf/dl-init.c:36
  34 	firefox 	_GLOBAL__sub_I_SSE.cpp 	/build/firefox-4CFcvq/firefox-39.0+build5/mozglue/build/SSE.cpp:146
  35 		@0x7ffe8ecf056f
  36 	firefox 	_start
  37 		@0x7ffe8ecf0567

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1474003/+subscriptions


Follow ups