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[Bug 1474003] Re: Firefox 39 keeps crashing

 

@chrisccoulson
AFAICT there is no relation between profile state and crashes.
Users tried all kind of workarounds but only using different binaries seems to be helpful.
I see something SSE.cpp in stack trace, might this be related to CPU SSEx instructions?
Maybe the problem triggered by invalid optimization or CPU errata?
Also maybe CPU of builder was "fresh" enough to trigger usage of optimizations incompatible with older CPU revisions we all use?


** Description changed:

  Firefox 39 keeps crashing after update from Firefox 38.
  Crashes are random but when idle happens at least once a hour or more frequently when actively used.
  
  When replaced with binaries from Mozilla there is no problems at same
  machine with same profile.
  
  There are at least 1100 identical reports and they seems to be unique
  for Ubuntu build.
+ 
+ # cat /proc/cpuinfo 
+ processor	: 0
+ vendor_id	: GenuineIntel
+ cpu family	: 6
+ model		: 42
+ model name	: Intel(R) Celeron(R) CPU 847 @ 1.10GHz
+ stepping	: 7
+ microcode	: 0x28
+ cpu MHz		: 892.546
+ cache size	: 2048 KB
+ physical id	: 0
+ siblings	: 2
+ core id		: 0
+ cpu cores	: 2
+ apicid		: 0
+ initial apicid	: 0
+ fpu		: yes
+ fpu_exception	: yes
+ cpuid level	: 13
+ wp		: yes
+ flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb pln pts dtherm tpr_shadow vnmi flexpriority ept vpid xsaveopt
+ bugs		:
+ bogomips	: 2195.00
+ clflush size	: 64
+ cache_alignment	: 64
+ address sizes	: 36 bits physical, 48 bits virtual
+ power management:
+ 
  
  Below is part of crash report:
  
  Crashing Thread
  Frame 	Module 	Signature 	Source
  0 	libxul.so 	mozilla::dom::CrashReporterParent::GenerateChildData 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/ipc/CrashReporterParent.cpp:114
  1 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::ProcessFirstMinidump 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1415
  2 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::ActorDestroy 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1503
  3 	libxul.so 	mozilla::plugins::PPluginModuleParent::DestroySubtree 	/build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1588
  4 	libxul.so 	mozilla::plugins::PPluginModuleParent::OnChannelError 	/build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1462
  5 	libxul.so 	mozilla::ipc::MessageChannel::NotifyMaybeChannelError 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1622
  6 	libxul.so 	mozilla::ipc::MessageChannel::Close 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1744
  7 	libxul.so 	mozilla::plugins::PluginModuleParent::DoShutdown 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2326
  8 	libxul.so 	mozilla::plugins::PluginModuleParent::NP_Shutdown 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2307
  9 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:705
  10 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:741
  11 	libxul.so 	nsNPAPIPlugin::~nsNPAPIPlugin 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:237
  12 	libxul.so 	nsNPAPIPlugin::~nsNPAPIPlugin 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:239
  13 	libxul.so 	nsNPAPIPlugin::Release 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:224
  14 	libxul.so 	nsPluginHost::Notify 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsPluginHost.cpp:3716
  15 	libxul.so 	nsTimerImpl::Fire 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:634
  16 	libxul.so 	nsTimerEvent::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:724
  17 	libxul.so 	nsThread::ProcessNextEvent 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsThread.cpp:855
  18 	libxul.so 	NS_ProcessNextEvent 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/glue/nsThreadUtils.cpp:265
  19 	libxul.so 	mozilla::ipc::MessagePump::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessagePump.cpp:140
  20 	libxul.so 	MessageLoop::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/chromium/src/base/message_loop.cc:226
  21 	libxul.so 	nsBaseAppShell::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/widget/nsBaseAppShell.cpp:164
  22 	libxul.so 	nsAppStartup::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/components/startup/nsAppStartup.cpp:281
  23 	libxul.so 	XREMain::XRE_mainRun 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4170
  24 	libxul.so 	XREMain::XRE_main 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4250
  25 	libxul.so 	XRE_main 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4469
  26 	firefox 	do_main 	/build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:294
  27 	firefox 	main 	/build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:667
  28 	libc-2.19.so 	__libc_start_main 	/build/buildd/eglibc-2.19/csu/libc-start.c:287
  Ø 29 	libstdc++.so.6.0.19 	libstdc++.so.6.0.19@0x2ee4bf
  30 	firefox 	_init
  31 	firefox 	_GLOBAL__sub_I_SSE.cpp 	/build/firefox-4CFcvq/firefox-39.0+build5/mozglue/build/SSE.cpp:146
  32 		@0x7ffe8ecf056f
  33 	ld-2.19.so 	_dl_init 	/build/buildd/eglibc-2.19/elf/dl-init.c:36
  34 	firefox 	_GLOBAL__sub_I_SSE.cpp 	/build/firefox-4CFcvq/firefox-39.0+build5/mozglue/build/SSE.cpp:146
  35 		@0x7ffe8ecf056f
  36 	firefox 	_start
  37 		@0x7ffe8ecf0567

-- 
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https://bugs.launchpad.net/bugs/1474003

Title:
  Firefox 39 keeps crashing

Status in firefox package in Ubuntu:
  Confirmed

Bug description:
  Firefox 39 keeps crashing after update from Firefox 38.
  Crashes are random but when idle happens at least once a hour or more frequently when actively used.

  When replaced with binaries from Mozilla there is no problems at same
  machine with same profile.

  There are at least 1100 identical reports and they seems to be unique
  for Ubuntu build.

  # cat /proc/cpuinfo 
  processor	: 0
  vendor_id	: GenuineIntel
  cpu family	: 6
  model		: 42
  model name	: Intel(R) Celeron(R) CPU 847 @ 1.10GHz
  stepping	: 7
  microcode	: 0x28
  cpu MHz		: 892.546
  cache size	: 2048 KB
  physical id	: 0
  siblings	: 2
  core id		: 0
  cpu cores	: 2
  apicid		: 0
  initial apicid	: 0
  fpu		: yes
  fpu_exception	: yes
  cpuid level	: 13
  wp		: yes
  flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm arat epb pln pts dtherm tpr_shadow vnmi flexpriority ept vpid xsaveopt
  bugs		:
  bogomips	: 2195.00
  clflush size	: 64
  cache_alignment	: 64
  address sizes	: 36 bits physical, 48 bits virtual
  power management:

  
  Below is part of crash report:

  Crashing Thread
  Frame 	Module 	Signature 	Source
  0 	libxul.so 	mozilla::dom::CrashReporterParent::GenerateChildData 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/ipc/CrashReporterParent.cpp:114
  1 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::ProcessFirstMinidump 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1415
  2 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::ActorDestroy 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:1503
  3 	libxul.so 	mozilla::plugins::PPluginModuleParent::DestroySubtree 	/build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1588
  4 	libxul.so 	mozilla::plugins::PPluginModuleParent::OnChannelError 	/build/firefox-4CFcvq/firefox-39.0+build5/obj-x86_64-linux-gnu/ipc/ipdl/PPluginModuleParent.cpp:1462
  5 	libxul.so 	mozilla::ipc::MessageChannel::NotifyMaybeChannelError 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1622
  6 	libxul.so 	mozilla::ipc::MessageChannel::Close 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessageChannel.cpp:1744
  7 	libxul.so 	mozilla::plugins::PluginModuleParent::DoShutdown 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2326
  8 	libxul.so 	mozilla::plugins::PluginModuleParent::NP_Shutdown 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:2307
  9 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:705
  10 	libxul.so 	mozilla::plugins::PluginModuleChromeParent::~PluginModuleChromeParent 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/ipc/PluginModuleParent.cpp:741
  11 	libxul.so 	nsNPAPIPlugin::~nsNPAPIPlugin 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:237
  12 	libxul.so 	nsNPAPIPlugin::~nsNPAPIPlugin 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:239
  13 	libxul.so 	nsNPAPIPlugin::Release 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsNPAPIPlugin.cpp:224
  14 	libxul.so 	nsPluginHost::Notify 	/build/firefox-4CFcvq/firefox-39.0+build5/dom/plugins/base/nsPluginHost.cpp:3716
  15 	libxul.so 	nsTimerImpl::Fire 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:634
  16 	libxul.so 	nsTimerEvent::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsTimerImpl.cpp:724
  17 	libxul.so 	nsThread::ProcessNextEvent 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/threads/nsThread.cpp:855
  18 	libxul.so 	NS_ProcessNextEvent 	/build/firefox-4CFcvq/firefox-39.0+build5/xpcom/glue/nsThreadUtils.cpp:265
  19 	libxul.so 	mozilla::ipc::MessagePump::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/glue/MessagePump.cpp:140
  20 	libxul.so 	MessageLoop::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/ipc/chromium/src/base/message_loop.cc:226
  21 	libxul.so 	nsBaseAppShell::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/widget/nsBaseAppShell.cpp:164
  22 	libxul.so 	nsAppStartup::Run 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/components/startup/nsAppStartup.cpp:281
  23 	libxul.so 	XREMain::XRE_mainRun 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4170
  24 	libxul.so 	XREMain::XRE_main 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4250
  25 	libxul.so 	XRE_main 	/build/firefox-4CFcvq/firefox-39.0+build5/toolkit/xre/nsAppRunner.cpp:4469
  26 	firefox 	do_main 	/build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:294
  27 	firefox 	main 	/build/firefox-4CFcvq/firefox-39.0+build5/browser/app/nsBrowserApp.cpp:667
  28 	libc-2.19.so 	__libc_start_main 	/build/buildd/eglibc-2.19/csu/libc-start.c:287
  Ø 29 	libstdc++.so.6.0.19 	libstdc++.so.6.0.19@0x2ee4bf
  30 	firefox 	_init
  31 	firefox 	_GLOBAL__sub_I_SSE.cpp 	/build/firefox-4CFcvq/firefox-39.0+build5/mozglue/build/SSE.cpp:146
  32 		@0x7ffe8ecf056f
  33 	ld-2.19.so 	_dl_init 	/build/buildd/eglibc-2.19/elf/dl-init.c:36
  34 	firefox 	_GLOBAL__sub_I_SSE.cpp 	/build/firefox-4CFcvq/firefox-39.0+build5/mozglue/build/SSE.cpp:146
  35 		@0x7ffe8ecf056f
  36 	firefox 	_start
  37 		@0x7ffe8ecf0567

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