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Message #129663
[Bug 1470730] Re: [HP EliteBook 840 G2, Realtek ALC3228, Black Headphone Out, Right] Headphone out on docking station doesn't work
Thanks for the response Raymond I'm now back infront of the failing
computer but I can't figure out which package I need to install to get
the "hdajacksensetest" command working. I have installed alsa-tools and
alsa-tools-gui but without success. Any help is appreciated.
** Changed in: alsa-driver (Ubuntu)
Status: Incomplete => New
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https://bugs.launchpad.net/bugs/1470730
Title:
[HP EliteBook 840 G2, Realtek ALC3228, Black Headphone Out, Right]
Headphone out on docking station doesn't work
Status in alsa-driver package in Ubuntu:
New
Bug description:
When I plug in external speakers to "headphone out" on the laptop the
internal speakers are turned off but when I plug the speakers into the
docking station (HP UltraSlim Dock 2013 EURO, D9Y32AA) music keeps
playing in the internal speakers.
### Expected behaviour
Plugging in external speakers to docking station should turn off sound from laptop internal speakers.
### Current behaviour
Sound keeps playing in internal speakers when plugging in external speakers to docking station.
### Hardware
Laptop: HP EliteBook 840 G2
Product number: H9W19EA#AK8
Docking station: HP UltraSlim Dock 2013 EURO
Product number: D9Y32AA
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
Uname: Linux 3.19.0-21-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: chol 2001 F.... pulseaudio
/dev/snd/controlC0: chol 2001 F.... pulseaudio
/dev/snd/controlC1: chol 2001 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jul 2 08:16:15 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-06-05 (26 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Right
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Only some of outputs are working
Title: [HP EliteBook 840 G2, Realtek ALC3228, Black Headphone Out, Right] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M71 Ver. 01.04
dmi.board.name: 2216
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 96.54
dmi.chassis.asset.tag: 5CG5093YZ7
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrM71Ver.01.04:bd02/24/2015:svnHewlett-Packard:pnHPEliteBook840G2:pvrA3009D410303:rvnHewlett-Packard:rn2216:rvrKBCVersion96.54:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 840 G2
dmi.product.version: A3009D410303
dmi.sys.vendor: Hewlett-Packard
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References