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[Bug 1468624] Re: job queue not populated and nothing listed

 

hi Till,

here is the answer made by Matthias Clasen (id=754346):
******
The job queue is in the control-center printer panel. I don't think we need to duplicate it in the print dialog.
*******

So i does not think that upstream will made change, as it appear the request is not understood, or wrongly affected to GTK print dialog.  I'm not sure about that 'control-center printer panel', is it refering to hp-tool box or else ?
Can you explain to Matthias that usability issue, and request a better design to replace the now dispatched features ?

** Changed in: gtk+3.0 (Ubuntu)
       Status: Invalid => New

** Changed in: hplip (Ubuntu)
       Status: Invalid => New

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https://bugs.launchpad.net/bugs/1468624

Title:
  job queue not populated and nothing listed

Status in gtk+3.0 package in Ubuntu:
  New
Status in hplip package in Ubuntu:
  New

Bug description:
  when a printing task is started, it happens that some old jobs are
  still in job queue and so are printed first instead of the wanted one.

  Opening the hplip toolbox, the old jobs are not listed, so its
  impossible to know about it/them and their numbers. And there is no
  option to blindly emptying that queue. Such working feature is really
  needed.

  But if the user ask for opening a task into that hplip toolbox, that
  time the job is displayed with its path. That is expected, but the
  real pain is about these old jobs not listed, not shown and fully
  unknown.

  On the other side cups is also fully ignoring to list & display these
  old jobs: this is also fully awaited.

  https://github.com/gtkd-developers/GtkD/issues/126
  https://bugzilla.gnome.org/show_bug.cgi?id=754346
  https://bugs.launchpad.net/hplip/+bug/1490273  Tray icon missing

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: hplip 3.15.6-0ubuntu1
  ProcVersionSignature: Ubuntu 4.0.0-3.5-generic 4.0.5
  Uname: Linux 4.0.0-3-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.17.3-0ubuntu4
  Architecture: i386
  CupsErrorLog:

  CurrentDesktop: GNOME
  Date: Thu Jun 25 08:29:24 2015
  Lpstat:
   device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1
   device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied
   grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.0.0-3-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro
  SourcePackage: hplip
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/22/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3002
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5W DH Deluxe
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5W DH Deluxe
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTEK COMPUTER INC

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