desktop-packages team mailing list archive

[Sebastien Bacher <seb128@xxxxxxxxxx>]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. The issue you are reporting is an upstream one and it
would be nice if somebody having it could send the bug to the developers
of the software by following the instructions at
https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please
tell us the number of the upstream bug (or the link), so we can add a
bugwatch that will inform us about its status. Thanks in advance.

** Changed in: gnome-disk-utility (Ubuntu)
   Importance: Undecided => Wishlist

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https://bugs.launchpad.net/bugs/1464077

Title:
  "SMART data" and "Drive settings" not available for USB hard drives

Status in gnome-disk-utility package in Ubuntu:
  New

Bug description:
  When I open Disk Utility I can see SMART status  and modify drive
  settings for my internal hard drive but not for external hard drives
  connected by USB. It used to work the first weeks after I  fresh
  Installed Ubuntu 15.04 but now "SMART Data & Self-Tests", "Drive
  Settings" and "Standby Now" are greyed out for USB hard drives. Also,
  Disk Utility shows "Model", "Size", "Partitioning" and "Serial Number"
  but no "Assessment" for USB hard drives.  I've attached a screenshot
  showing the internal drive on the left side and a USB hard drive on
  the right where we can see the missing "Assessment" information and
  the greyed out "SMART Data & Self-Tests", "Drive Settings" and
  "Standby Now".

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: gnome-disk-utility 3.14.0-0ubuntu2
  ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
  Uname: Linux 3.19.0-20-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Jun 11 04:47:13 2015
  InstallationDate: Installed on 2015-04-24 (47 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  SourcePackage: gnome-disk-utility
  UpgradeStatus: No upgrade log present (probably fresh install)

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