← Back to team overview

desktop-packages team mailing list archive

[Bug 1464077] [NEW] "SMART data" and "Drive settings" not available for USB hard drives

 

Public bug reported:

When I open Disk Utility I can see SMART status  and modify drive
settings for my internal hard drive but not for external hard drives
connected by USB. It used to work the first weeks after I  fresh
Installed Ubuntu 15.04 but now "SMART Data & Self-Tests", "Drive
Settings" and "Standby Now" are greyed out for USB hard drives. Also,
Disk Utility shows "Model", "Size", "Partitioning" and "Serial Number"
but no "Assessment" for USB hard drives.  I've attached a screenshot
showing the internal drive on the left side and a USB hard drive on the
right where we can see the missing "Assessment" information and the
greyed out "SMART Data & Self-Tests", "Drive Settings" and "Standby
Now".

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: gnome-disk-utility 3.14.0-0ubuntu2
ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
Uname: Linux 3.19.0-20-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Jun 11 04:47:13 2015
InstallationDate: Installed on 2015-04-24 (47 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
SourcePackage: gnome-disk-utility
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-disk-utility (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

** Attachment added: "screenshot.png"
   https://bugs.launchpad.net/bugs/1464077/+attachment/4412930/+files/screenshot.png

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-disk-utility in Ubuntu.
https://bugs.launchpad.net/bugs/1464077

Title:
  "SMART data" and "Drive settings" not available for USB hard drives

Status in gnome-disk-utility package in Ubuntu:
  New

Bug description:
  When I open Disk Utility I can see SMART status  and modify drive
  settings for my internal hard drive but not for external hard drives
  connected by USB. It used to work the first weeks after I  fresh
  Installed Ubuntu 15.04 but now "SMART Data & Self-Tests", "Drive
  Settings" and "Standby Now" are greyed out for USB hard drives. Also,
  Disk Utility shows "Model", "Size", "Partitioning" and "Serial Number"
  but no "Assessment" for USB hard drives.  I've attached a screenshot
  showing the internal drive on the left side and a USB hard drive on
  the right where we can see the missing "Assessment" information and
  the greyed out "SMART Data & Self-Tests", "Drive Settings" and
  "Standby Now".

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: gnome-disk-utility 3.14.0-0ubuntu2
  ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
  Uname: Linux 3.19.0-20-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Jun 11 04:47:13 2015
  InstallationDate: Installed on 2015-04-24 (47 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  SourcePackage: gnome-disk-utility
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-disk-utility/+bug/1464077/+subscriptions


Follow ups

References