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[Bug 1334171] Re: [Dell OptiPlex 3011] AMD Radeon HD 8490 [1002:6771] Unable to run hybrid suspend.

 

Po-Hsu Lin, as per http://www.dell.com/support/home/us/en/19/product-
support/product/optiplex-3011-aio/drivers an update to your computer's
buggy and outdated BIOS is available (A07). If you update to this
following https://help.ubuntu.com/community/BIOSUpdate does it change
anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Changed in: xserver-xorg-video-ati (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1334171

Title:
  [Dell OptiPlex 3011] AMD Radeon HD 8490 [1002:6771] Unable to run
  hybrid suspend.

Status in xserver-xorg-video-ati package in Ubuntu:
  Incomplete

Bug description:
  CID: 201302-12681 Dell OptiPlex 9020

  This system cannot enter the hybird-suspend mode with the open source driver
  (Probably caused by bug 1334167, it can't enter S4)

  Step:
  1. Install 14.04, boot to desktop
  2. Hibernate with sudo pm-suspend-hybrid

  Expected result:
  * System should work properly before / after S3-hybrid

  Actual result:
  * Display turned off and system seems to be freezed, unable to enter S3-hybrid. You have to hold the power button to turn it off.

  Note: this issue could be solved by using the proprietary fglrx
  driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1659 F.... pulseaudio
  CRDA:
   country TW:
    (2402 - 2472 @ 40), (3, 27)
    (5270 - 5330 @ 40), (3, 17), DFS
    (5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Wed Jun 25 05:05:17 2014
  HibernationDevice: RESUME=UUID=04babaca-baed-40aa-b8bf-bb2c15683021
  InstallationDate: Installed on 2014-06-23 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. OptiPlex 3011 AIO
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=15538075-2577-4d2e-8108-db9a3dfd6e8b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/10/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 13
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/10/2013:svnDellInc.:pnOptiPlex3011AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
  dmi.product.name: OptiPlex 3011 AIO
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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