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[Bug 1465869] Re: Full screen 1080p HTML5 video causes crash

 

Adrian Serrano, thank you for reporting this and helping make Ubuntu
better. Could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description)?

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Importance: Undecided => Low

** Changed in: xserver-xorg-video-ati (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1465869

Title:
  Full screen 1080p HTML5 video causes crash

Status in xserver-xorg-video-ati package in Ubuntu:
  Incomplete

Bug description:
  Playing any fullscreen video with YT's HTML5 player with 1080p will
  cause a crash after a few minutes of steady playback. The screen will
  go black, and then come back on with a frozen image of the video,
  while the audio continues to play in the background.

  I am able to switch to virtual console and restart lightdm, but it
  runs extremely slow so I just end up rebooting.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg-video-ati (not installed)
  ProcVersionSignature: Ubuntu 3.16.0-41.55~14.04.1-generic 3.16.7-ckt11
  Uname: Linux 3.16.0-41-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Jun 16 17:21:53 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6620G] [1002:9641] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:3568]
  InstallationDate: Installed on 2015-03-12 (95 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Hewlett-Packard HP Pavilion g7 Notebook PC
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic root=UUID=f6245de0-5bb7-41d8-8335-834f7c3d2675 ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-video-ati
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2012
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.53
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3568
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 21.3A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.53:bd10/24/2012:svnHewlett-Packard:pnHPPaviliong7NotebookPC:pvr0691120000204610000620100:rvnHewlett-Packard:rn3568:rvr21.3A:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion g7 Notebook PC
  dmi.product.version: 0691120000204610000620100
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Tue Jun 16 17:12:28 2015
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
  xserver.video_driver: radeon

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References