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Message #139383
[Bug 1475914] Re: login freezes or black screen with kernel higher than 3.19.0-15
apport information
** Tags added: apport-collected vivid
** Description changed:
Env :
Linux 3.19.0-22-generic #15-Ubuntu SMP Thu Apr 16 23:32:37 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde XT [Radeon HD 7770/8760 / R7 250X]
using xorg default driver (not the proprietary)
Facts :
- On the login page, just after the boot, the system is freezed (or looping)
- I can't open a terminal with Ctrl+Alt+F1
- When I choose a previous kernel version from Grub, the problem occurs with all versions I had installed since 3.19.0-16
3.19.0-15 OK
3.19.0-16 KO
3.19.0-18 KO
3.19.0-20 KO
3.19.0-21 KO
3.19.0-22 KO
- When I choose the recovery mode of the version that have the problem, the recovery menu freezes also (see attachment)
- I've done a clean install on a new disk and after the update of the kernel (3.19.0-15 -> 3.19.0-22) I have a black screen after the boot (no login screen). And I have the same problem trying the recovery mode with version 3.19.0-22.
+ ---
+ ApportVersion: 2.17.2-0ubuntu1.5
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: pierre 3474 F.... pulseaudio
+ /dev/snd/controlC1: pierre 3474 F.... pulseaudio
+ CRDA:
+ country AM: DFS-ETSI
+ (2402 - 2482 @ 40), (N/A, 20), (N/A)
+ (5170 - 5250 @ 80), (N/A, 18), (N/A)
+ (5250 - 5330 @ 80), (N/A, 18), (0 ms), DFS
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 15.04
+ HibernationDevice: RESUME=UUID=230b9245-44d0-4fc5-8440-be65b66292a9
+ InstallationDate: Installed on 2015-07-07 (81 days ago)
+ InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
+ MachineType: MSI MS-7640
+ NonfreeKernelModules: fglrx
+ Package: linux (not installed)
+ ProcFB: 0 VESA VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic root=UUID=fc6a9894-1b64-48bd-91ad-f545051a1773 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
+ RelatedPackageVersions:
+ linux-restricted-modules-3.19.0-28-generic N/A
+ linux-backports-modules-3.19.0-28-generic N/A
+ linux-firmware 1.143.3
+ RfKill:
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
+ Tags: vivid
+ Uname: Linux 3.19.0-28-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/08/2012
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: V19.9
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: 990FXA-GD65 (MS-7640)
+ dmi.board.vendor: MSI
+ dmi.board.version: 3.0
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: MSI
+ dmi.chassis.version: 3.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV19.9:bd10/08/2012:svnMSI:pnMS-7640:pvr3.0:rvnMSI:rn990FXA-GD65(MS-7640):rvr3.0:cvnMSI:ct3:cvr3.0:
+ dmi.product.name: MS-7640
+ dmi.product.version: 3.0
+ dmi.sys.vendor: MSI
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1475914/+attachment/4475850/+files/AlsaInfo.txt
--
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Packages, which is subscribed to the bug report.
https://bugs.launchpad.net/bugs/1475914
Title:
login freezes or black screen with kernel higher than 3.19.0-15
Status in linux package in Ubuntu:
Incomplete
Bug description:
Env :
Linux 3.19.0-22-generic #15-Ubuntu SMP Thu Apr 16 23:32:37 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde XT [Radeon HD 7770/8760 / R7 250X]
using xorg default driver (not the proprietary)
Facts :
- On the login page, just after the boot, the system is freezed (or looping)
- I can't open a terminal with Ctrl+Alt+F1
- When I choose a previous kernel version from Grub, the problem occurs with all versions I had installed since 3.19.0-16
3.19.0-15 OK
3.19.0-16 KO
3.19.0-18 KO
3.19.0-20 KO
3.19.0-21 KO
3.19.0-22 KO
- When I choose the recovery mode of the version that have the problem, the recovery menu freezes also (see attachment)
- I've done a clean install on a new disk and after the update of the kernel (3.19.0-15 -> 3.19.0-22) I have a black screen after the boot (no login screen). And I have the same problem trying the recovery mode with version 3.19.0-22.
---
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pierre 3474 F.... pulseaudio
/dev/snd/controlC1: pierre 3474 F.... pulseaudio
CRDA:
country AM: DFS-ETSI
(2402 - 2482 @ 40), (N/A, 20), (N/A)
(5170 - 5250 @ 80), (N/A, 18), (N/A)
(5250 - 5330 @ 80), (N/A, 18), (0 ms), DFS
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=230b9245-44d0-4fc5-8440-be65b66292a9
InstallationDate: Installed on 2015-07-07 (81 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: MSI MS-7640
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic root=UUID=fc6a9894-1b64-48bd-91ad-f545051a1773 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
RelatedPackageVersions:
linux-restricted-modules-3.19.0-28-generic N/A
linux-backports-modules-3.19.0-28-generic N/A
linux-firmware 1.143.3
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: vivid
Uname: Linux 3.19.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/08/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V19.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 990FXA-GD65 (MS-7640)
dmi.board.vendor: MSI
dmi.board.version: 3.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 3.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV19.9:bd10/08/2012:svnMSI:pnMS-7640:pvr3.0:rvnMSI:rn990FXA-GD65(MS-7640):rvr3.0:cvnMSI:ct3:cvr3.0:
dmi.product.name: MS-7640
dmi.product.version: 3.0
dmi.sys.vendor: MSI
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