← Back to team overview

desktop-packages team mailing list archive

[Bug 1500387] Re: System boots to a black screen and the customer has to close the lid and reopen it to trigger a DPMS event and then video is restored

 

** Package changed: ubuntu => xorg (Ubuntu)

** Tags added: trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1500387

Title:
  System boots to a black screen and the customer has to close the lid
  and reopen it to trigger a DPMS event and then video is restored

Status in xorg package in Ubuntu:
  New

Bug description:
  [Summary]
  System boots to a black screen and the customer has to close the lid and reopen it to trigger a DPMS event and then video is restored

  [Reproduce Steps]
  1. System boots to a black screen
  2. Close the lid and reopen it

  [Results]
  Expected: Normal boot
  Actual: Blank screen

  [Additional Information]
  CID:
  Base Image:
  Product Name: "Ubuntu 14.04.3 LTS" on Dell XPS 13 9343
  BIOS Version: A05
  Kernel Version: 3.13.0-63-generic
  CPU: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
  GPU: Intel Corporation Broadwell-U Integrated Graphics (rev 09)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1500387/+subscriptions