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[Bug 1453479] Re: Unable to mount Android Phone since upgrade from 14.10 to 15.04

 

Jon,

Do you have a screen lock (pin etc.) active on your phone? If so do you
see any difference in behaviour between connecting your phone when it is
unlocked and connecting it when it is locked?

Roger

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https://bugs.launchpad.net/bugs/1453479

Title:
  Unable to mount Android Phone since upgrade from 14.10 to 15.04

Status in unity-settings-daemon package in Ubuntu:
  Confirmed

Bug description:
  In Ubuntu 14.10 on my Dell Inspiron 14R I was able to mount my HTC One
  M7 (Android 5.0.2) out-of-the-box.  I could browse the phone's content
  via Nautilus as if it were a flash drive.  Now, since upgrading to
  Ubuntu 15.04, I am not able to mount the phone.  When I plug it in via
  USB, I receive a pop-up window saying "Unable to mount Android Phone"
  (see attached screenshot).  Nautilus will open and will display
  "Android Phone" in the navigation panel, but it does not display any
  content on the phone.

  I also tried creating a live DVD of 15.04 and launched Ubuntu that
  way.  I was still unable to mount my Android phone.  Nothing on the
  phone changed since I was able to mount it on 14.10, and USB Debugging
  is enabled.

  Please let me know if there are any logs or other information that
  will be useful in investigating this.

  I am submitting this as a bug because it was working in 14.10 but is
  no longer working in 15.04.

  -Jon

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: unity-settings-daemon 15.04.1+15.04.20150408-0ubuntu1
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat May  9 21:24:18 2015
  ExecutablePath: /usr/lib/unity-settings-daemon/unity-fallback-mount-helper
  InstallationDate: Installed on 2013-04-28 (741 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: unity-settings-daemon
  UpgradeStatus: Upgraded to vivid on 2015-04-25 (14 days ago)

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