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[Bug 1453479] [NEW] Unable to mount Android Phone since upgrade from 14.10 to 15.04

 

Public bug reported:

In Ubuntu 14.10 on my Dell Inspiron 14R I was able to mount my HTC One
M7 (Android 5.0.2) out-of-the-box.  I could browse the phone's content
via Nautilus as if it were a flash drive.  Now, since upgrading to
Ubuntu 15.04, I am not able to mount the phone.  When I plug it in via
USB, I receive a pop-up window saying "Unable to mount Android Phone"
(see attached screenshot).  Nautilus will open and will display "Android
Phone" in the navigation panel, but it does not display any content on
the phone.

I also tried creating a live DVD of 15.04 and launched Ubuntu that way.
I was still unable to mount my Android phone.  Nothing on the phone
changed since I was able to mount it on 14.10, and USB Debugging is
enabled.

Please let me know if there are any logs or other information that will
be useful in investigating this.

I am submitting this as a bug because it was working in 14.10 but is no
longer working in 15.04.

-Jon

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: unity-settings-daemon 15.04.1+15.04.20150408-0ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Sat May  9 21:24:18 2015
ExecutablePath: /usr/lib/unity-settings-daemon/unity-fallback-mount-helper
InstallationDate: Installed on 2013-04-28 (741 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: unity-settings-daemon
UpgradeStatus: Upgraded to vivid on 2015-04-25 (14 days ago)

** Affects: unity-settings-daemon (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 andoid apport-bug mount phone vivid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to unity-settings-daemon in Ubuntu.
https://bugs.launchpad.net/bugs/1453479

Title:
  Unable to mount Android Phone since upgrade from 14.10 to 15.04

Status in unity-settings-daemon package in Ubuntu:
  New

Bug description:
  In Ubuntu 14.10 on my Dell Inspiron 14R I was able to mount my HTC One
  M7 (Android 5.0.2) out-of-the-box.  I could browse the phone's content
  via Nautilus as if it were a flash drive.  Now, since upgrading to
  Ubuntu 15.04, I am not able to mount the phone.  When I plug it in via
  USB, I receive a pop-up window saying "Unable to mount Android Phone"
  (see attached screenshot).  Nautilus will open and will display
  "Android Phone" in the navigation panel, but it does not display any
  content on the phone.

  I also tried creating a live DVD of 15.04 and launched Ubuntu that
  way.  I was still unable to mount my Android phone.  Nothing on the
  phone changed since I was able to mount it on 14.10, and USB Debugging
  is enabled.

  Please let me know if there are any logs or other information that
  will be useful in investigating this.

  I am submitting this as a bug because it was working in 14.10 but is
  no longer working in 15.04.

  -Jon

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: unity-settings-daemon 15.04.1+15.04.20150408-0ubuntu1
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat May  9 21:24:18 2015
  ExecutablePath: /usr/lib/unity-settings-daemon/unity-fallback-mount-helper
  InstallationDate: Installed on 2013-04-28 (741 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: unity-settings-daemon
  UpgradeStatus: Upgraded to vivid on 2015-04-25 (14 days ago)

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