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Message #141187
[Bug 1501458] Re: issues with intel graphics card
RobG, as per http://support.hp.com/us-en/drivers/selfservice/HP-
ENVY-17-j100-Quad-Edition-Notebook-PC-series/6665176/model/6665177 an
update to your computer's buggy and outdated BIOS is available (F.65).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-f.65
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1501458
Title:
issues with intel graphics card
Status in xorg package in Ubuntu:
Incomplete
Bug description:
Tried a few drivers for the graphics - I cant seem to get it to work.
Causing very low fps & good specs on computer. i'm lost
Intel® Core™ i7-4700MQ CPU @ 2.40GHz × 8
Intel® Haswell Mobile = graphics?
15.6 GiB
ubuntu 14.04
64 bit
When I run lspci | grep VGA:
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-50.66~14.04.1-generic 3.16.7-ckt16
Uname: Linux 3.16.0-50-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Sep 30 14:38:55 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1965]
InstallationDate: Installed on 2015-06-16 (106 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Hewlett-Packard HP ENVY 17 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-50-generic.efi.signed root=UUID=de939647-8d10-41e7-8b39-3526b86290d6 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
XorgConf: Section "Device" Identifier "Card0" Driver "intel" Option "AccelMethod" "sna" EndSection
dmi.bios.date: 05/05/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.62
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 1965
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 93.51
dmi.chassis.asset.tag: 5CG4513JHP
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.62:bd05/05/2014:svnHewlett-Packard:pnHPENVY17NotebookPC:pvr097E110000405E10000620000:rvnHewlett-Packard:rn1965:rvrKBCVersion93.51:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 17 Notebook PC
dmi.product.version: 097E110000405E10000620000
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.65+git1509290630.4031dc~gd~t
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Sep 29 15:48:25 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 882
vendor LGD
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
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