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[Bug 1501458] Re: issues with intel graphics card

 

RobG, as per http://support.hp.com/us-en/drivers/selfservice/HP-
ENVY-17-j100-Quad-Edition-Notebook-PC-series/6665176/model/6665177 an
update to your computer's buggy and outdated BIOS is available (F.65).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-f.65

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https://bugs.launchpad.net/bugs/1501458

Title:
  issues with intel graphics card

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Tried a few drivers for the graphics - I cant seem to get it to work.
  Causing very low fps & good specs on computer.   i'm lost

  Intel® Core™ i7-4700MQ CPU @ 2.40GHz × 8
  Intel® Haswell Mobile = graphics? 
  15.6 GiB
  ubuntu 14.04
  64 bit

  When I run lspci | grep VGA:
  00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-50.66~14.04.1-generic 3.16.7-ckt16
  Uname: Linux 3.16.0-50-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Sep 30 14:38:55 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: I just need to know a workaround
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:1965]
  InstallationDate: Installed on 2015-06-16 (106 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Hewlett-Packard HP ENVY 17 Notebook PC
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-50-generic.efi.signed root=UUID=de939647-8d10-41e7-8b39-3526b86290d6 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  XorgConf: Section "Device" Identifier "Card0" Driver "intel" Option "AccelMethod" "sna" EndSection
  dmi.bios.date: 05/05/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.62
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 1965
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 93.51
  dmi.chassis.asset.tag: 5CG4513JHP
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.62:bd05/05/2014:svnHewlett-Packard:pnHPENVY17NotebookPC:pvr097E110000405E10000620000:rvnHewlett-Packard:rn1965:rvrKBCVersion93.51:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY 17 Notebook PC
  dmi.product.version: 097E110000405E10000620000
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.65+git1509290630.4031dc~gd~t
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Tue Sep 29 15:48:25 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                 882 
   vendor                                     LGD
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

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