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[Bug 1233017] Re: Report VID/PID and device model is unknown (LIPMTP TEAM)


Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: libmtp (Ubuntu)
       Status: New => Confirmed

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  Report VID/PID and device model is unknown (LIPMTP TEAM)

Status in libmtp package in Ubuntu:

Bug description:
  Hello guys

  I bought alcatel one touch idol ultra in Mexico.
  I tried to transfer music from laptop to my phone, but ubuntu do not recognize the phone.
  I followed the steps on link below, but in the terminal when I figured out the VID=1BBB and PID=0168 and the devide 0, It said to me that please report this VID/PID and the device model to the libmtp development team.

  I hope you can help with this issue. Thank you for you fantastic work.

  See you soon.

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