desktop-packages team mailing list archive

Thread
Date
[Bug 1503554] Re: System freezes when playing videos or games.

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Tue, 13 Oct 2015 11:35:42 -0000
Reply-to: Bug 1503554 <1503554@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
dvdmchl, given that you reported this problem while using the nvidia
proprietary drivers, let this report be scoped to that, as nouveau
drivers are treated as separately.

Hence, as per your logs, you were using the 304.x nvidia driver when you
first reported. As per nvidia.com, the latest available is 340.93, which
is available in Wily as per https://launchpad.net/ubuntu/+source/nvidia-
graphics-drivers-340 . Hence, would testing a newer version of the
driver change anything?

** Tags added: wily

** Description changed:

- It has to do something with GPU as it happens only when using app that
- uses OpenGL.
+ With Nvidia binary drivers it freezes very often, with nouveau driver it
+ freezes not very often. It has to do something with GPU as it happens
+ only when using app that uses OpenGL.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  304.128  Wed Aug 26 10:38:05 PDT 2015
   GCC version:  gcc version 4.9.2 (Ubuntu 4.9.2-10ubuntu13)
  .tmp.unity.support.test.0:
  
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Oct  7 08:36:04 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 3.19.0-30-generic, x86_64: installed
   nvidia-304, 304.128, 3.19.0-30-generic, x86_64: installed
   vboxhost, 5.0.6, 3.19.0-30-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation GT200 [GeForce GTX 280] [10de:05e1] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: XFX Pine Group Inc. Device [1682:2400]
  InstallationDate: Installed on 2015-10-03 (3 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lsusb:
   Bus 001 Device 002: ID 18a5:0302 Verbatim, Ltd 32GB Flash Drive
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 045e:001e Microsoft Corp. IntelliMouse Explorer
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: XFX XFX nForce 790i Ultra 3-Way SLI
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=fe12b377-bee0-4361-b4e5-cdf0dd3d3f5c ro text
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/25/2008
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: XFX nForce 790i Ultra 3-Way SLI
  dmi.board.vendor: XFX
  dmi.board.version: 1
  dmi.chassis.type: 3
  dmi.chassis.vendor: XFX
  dmi.chassis.version: XFX nForce 790i Ultra 3-Way SLI
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd06/25/2008:svnXFX:pnXFXnForce790iUltra3-WaySLI:pvr1:rvnXFX:rnXFXnForce790iUltra3-WaySLI:rvr1:cvnXFX:ct3:cvrXFXnForce790iUltra3-WaySLI:
  dmi.product.name: XFX nForce 790i Ultra 3-Way SLI
  dmi.product.version: 1
  dmi.sys.vendor: XFX
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Wed Oct  7 08:18:06 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Microsoft Microsoft IntelliMouse® Explorer MOUSE, id 8
   input        AT Translated Set 2 keyboard KEYBOARD, id 9
  xserver.errors: open /dev/fb0: No such file or directory
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
  
  xserver.version: 2:1.17.1-0ubuntu3.1

** Summary changed:

- System freezes when playing videos or games.
+ 10de:05e1 System freezes when playing videos or games.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1503554

Title:
  10de:05e1 System freezes when playing videos or games.

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  With Nvidia binary drivers it freezes very often, with nouveau driver
  it freezes not very often. It has to do something with GPU as it
  happens only when using app that uses OpenGL.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  304.128  Wed Aug 26 10:38:05 PDT 2015
   GCC version:  gcc version 4.9.2 (Ubuntu 4.9.2-10ubuntu13)
  .tmp.unity.support.test.0:

  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Oct  7 08:36:04 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 3.19.0-30-generic, x86_64: installed
   nvidia-304, 304.128, 3.19.0-30-generic, x86_64: installed
   vboxhost, 5.0.6, 3.19.0-30-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation GT200 [GeForce GTX 280] [10de:05e1] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: XFX Pine Group Inc. Device [1682:2400]
  InstallationDate: Installed on 2015-10-03 (3 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lsusb:
   Bus 001 Device 002: ID 18a5:0302 Verbatim, Ltd 32GB Flash Drive
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 045e:001e Microsoft Corp. IntelliMouse Explorer
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: XFX XFX nForce 790i Ultra 3-Way SLI
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=fe12b377-bee0-4361-b4e5-cdf0dd3d3f5c ro text
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/25/2008
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: XFX nForce 790i Ultra 3-Way SLI
  dmi.board.vendor: XFX
  dmi.board.version: 1
  dmi.chassis.type: 3
  dmi.chassis.vendor: XFX
  dmi.chassis.version: XFX nForce 790i Ultra 3-Way SLI
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd06/25/2008:svnXFX:pnXFXnForce790iUltra3-WaySLI:pvr1:rvnXFX:rnXFXnForce790iUltra3-WaySLI:rvr1:cvnXFX:ct3:cvrXFXnForce790iUltra3-WaySLI:
  dmi.product.name: XFX nForce 790i Ultra 3-Way SLI
  dmi.product.version: 1
  dmi.sys.vendor: XFX
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Wed Oct  7 08:18:06 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Microsoft Microsoft IntelliMouse® Explorer MOUSE, id 8
   input        AT Translated Set 2 keyboard KEYBOARD, id 9
  xserver.errors: open /dev/fb0: No such file or directory
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.17.1-0ubuntu3.1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1503554/+subscriptions
References

[Bug 1503554] [NEW] System freezes when playing videos or games.
From: dvdmchl, 2015-10-07