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[Launchpad Bug Tracker <783950@xxxxxxxxxxxxxxxxxx>]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: simple-scan (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/783950

Title:
  simple-scan crashes EPSON Office ADF scanners, fails with hp ADF
  scanners

Status in simple-scan package in Ubuntu:
  Confirmed
Status in xsane package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: simple-scan

  simple-scan is incapable of scanning from automated document feeders,
  while single-page scans from the flatbed glass work fine.

  Devices tested: 
  1. Hewlett-Packard OfficeJet Pro L7680 All-in-One (with maverick meerkat)
  2. EPSON Stylus Office BX625FWD (with natty narwhal)

  The latter displays communication error for photo scans, and crashes
  its firmware (needs to be switched off and on again) in text mode when
  using the ADF ("scan all sheets from ADF" or similar).

  I am tagging the bug "security" because it crashes the Epson Office
  device in text mode.

  In the attached debug information, there are:

  - two successful photo mode (300 dpi) scans from the positive/flatbed glass (EPSON)
  - one failed scan in photo mode from the EPSON device (which recovered after pressing OK)
  - one failed scan in text mode that crashed the EPSON device (which needed to be power cycled).

  In neither case did the computer or application crash.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: simple-scan 2.32.0.1-0ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
  Uname: Linux 2.6.38-8-generic-pae i686
  Architecture: i386
  Date: Tue May 17 13:56:52 2011
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu1
   libsane-extras N/A
   hplip 3.11.1-2ubuntu2
   hpoj N/A
  MachineType: To Be Filled By O.E.M. MS-7137
  ProcEnviron:
   LANGUAGE=de:en
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.38-8-generic-pae root=/dev/mapper/vgcrypt-root ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/16/2006
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V1.0Bc
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: MS-7137
  dmi.board.vendor: MSI
  dmi.board.version: 0A
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.0Bc:bd02/16/2006:svnToBeFilledByO.E.M.:pnMS-7137:pvr0A:rvnMSI:rnMS-7137:rvr0A:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: MS-7137
  dmi.product.version: 0A
  dmi.sys.vendor: To Be Filled By O.E.M.

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