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Message #92533
[Bug 783950] Re: simple-scan crashes EPSON Office ADF scanners, fails with hp ADF scanners
I can provide logs, technical information, etc.. Please let me know what
you need!
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https://bugs.launchpad.net/bugs/783950
Title:
simple-scan crashes EPSON Office ADF scanners, fails with hp ADF
scanners
Status in simple-scan package in Ubuntu:
New
Status in xsane package in Ubuntu:
New
Bug description:
Binary package hint: simple-scan
simple-scan is incapable of scanning from automated document feeders,
while single-page scans from the flatbed glass work fine.
Devices tested:
1. Hewlett-Packard OfficeJet Pro L7680 All-in-One (with maverick meerkat)
2. EPSON Stylus Office BX625FWD (with natty narwhal)
The latter displays communication error for photo scans, and crashes
its firmware (needs to be switched off and on again) in text mode when
using the ADF ("scan all sheets from ADF" or similar).
I am tagging the bug "security" because it crashes the Epson Office
device in text mode.
In the attached debug information, there are:
- two successful photo mode (300 dpi) scans from the positive/flatbed glass (EPSON)
- one failed scan in photo mode from the EPSON device (which recovered after pressing OK)
- one failed scan in text mode that crashed the EPSON device (which needed to be power cycled).
In neither case did the computer or application crash.
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: simple-scan 2.32.0.1-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
Uname: Linux 2.6.38-8-generic-pae i686
Architecture: i386
Date: Tue May 17 13:56:52 2011
DriverPackageVersions:
libsane 1.0.22-2ubuntu1
libsane-extras N/A
hplip 3.11.1-2ubuntu2
hpoj N/A
MachineType: To Be Filled By O.E.M. MS-7137
ProcEnviron:
LANGUAGE=de:en
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.38-8-generic-pae root=/dev/mapper/vgcrypt-root ro quiet splash vt.handoff=7
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/16/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.0Bc
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7137
dmi.board.vendor: MSI
dmi.board.version: 0A
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.0Bc:bd02/16/2006:svnToBeFilledByO.E.M.:pnMS-7137:pvr0A:rvnMSI:rnMS-7137:rvr0A:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MS-7137
dmi.product.version: 0A
dmi.sys.vendor: To Be Filled By O.E.M.
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