desktop-packages team mailing list archive

[Dominique Poulain <dominique.poulain@xxxxxxxxxxxxx>]

Thanks for the bug report, MichiGreat. Can you reproduce this issue in
either 15.04 or 15.10?

Also, could you please have a look at
<https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/933474>? This may
be a duplicate of this. Could you please try the workaround mentioned in
comment #2 there and report whether it works? Direct URL is
<https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/933474/comments/2>.

Thanks!

** Changed in: pidgin (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pidgin in Ubuntu.
https://bugs.launchpad.net/bugs/1377668

Title:
  pidgin cannot login to XMPP service ("Not authorized")

Status in pidgin package in Ubuntu:
  Incomplete

Bug description:
  Observed behaviour: I installed a XMPP server (ejabberd) on a machine
  running Ubuntu 12.04. The service can be used on my Android phone
  using "Xabber" without any problems, via the mobile phone network as
  well as in my WLAN. On other machines (my PC running Xubuntu 12.04 or
  my notebook running Xubutu 14.10 Beta) using Pidgin, I always get a
  "Not authorized" error message at login. "sendxmpp" works both on my
  PC and on my notebook. Adding SRV records for _xmpp-client and _xmpp-
  server did not help, also adding "fqdn{domain}" to the config file
  didn't.

  Expected behaviour: Pidgin should be able to login to a XMPP server
  without an erorr message. If there's an error, it should clearly point
  out the problem and not just write that something went wrong and give
  me no idea what I could do to solve the problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: pidgin 1:2.10.9-0ubuntu7
  ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3
  Uname: Linux 3.16.0-20-generic i686
  ApportVersion: 2.14.7-0ubuntu2
  Architecture: i386
  CurrentDesktop: XFCE
  Date: Sun Oct  5 17:48:02 2014
  ExecutablePath: /usr/bin/pidgin
  InstallationDate: Installed on 2014-10-03 (2 days ago)
  InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Alpha i386 (20140923)
  ProcEnviron:
   LANGUAGE=de_AT:de
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_AT.UTF-8
   SHELL=/bin/bash
  SourcePackage: pidgin
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pidgin/+bug/1377668/+subscriptions