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[Bug 1510956] [NEW] unable to mount Android device

 

Public bug reported:

I can not connect my Android devide (Huawei Y530). Ubuntu won't stop
opening popup windows saying different things such as "unable to mount
Android device - suitable udev device can not be found" and other
messages. And it opens the file system several times. All this continues
and makes the Computer unusable as long as the device is connected.

I had the bug on Ubuntu 15.04 as well as on 15.10.

It happens with other Android devices as well.

I'm new to Ubuntu, Linux and bug reporting. If you have any questions
which would help to solve this bug or if I missed something out in this
bug report, please tell me.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: evince 3.16.1-0ubuntu1
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Oct 28 15:18:09 2015
InstallationDate: Installed on 2015-08-13 (75 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
KernLog:
 
SourcePackage: evince
UpgradeStatus: Upgraded to wily on 2015-10-27 (0 days ago)

** Affects: evince (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evince in Ubuntu.
https://bugs.launchpad.net/bugs/1510956

Title:
  unable to mount Android device

Status in evince package in Ubuntu:
  New

Bug description:
  I can not connect my Android devide (Huawei Y530). Ubuntu won't stop
  opening popup windows saying different things such as "unable to mount
  Android device - suitable udev device can not be found" and other
  messages. And it opens the file system several times. All this
  continues and makes the Computer unusable as long as the device is
  connected.

  I had the bug on Ubuntu 15.04 as well as on 15.10.

  It happens with other Android devices as well.

  I'm new to Ubuntu, Linux and bug reporting. If you have any questions
  which would help to solve this bug or if I missed something out in
  this bug report, please tell me.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: evince 3.16.1-0ubuntu1
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Oct 28 15:18:09 2015
  InstallationDate: Installed on 2015-08-13 (75 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  KernLog:
   
  SourcePackage: evince
  UpgradeStatus: Upgraded to wily on 2015-10-27 (0 days ago)

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