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Message #147452
[Bug 1513423] [NEW] network printer must be reinstalled after a certain time
Public bug reported:
I have to reinstall my network printer after a certain time. This
happened several times yet.
Before I have to reinstall the printer, it will not print any documents.
The printer is still installed and I can send printing jobs to the
printer, but the printer won't receive it anymore.
The printer is a HP Laser Jet CM1415fn. It is connected to the router
via LAN while my computer is connected via WiFi.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: system-config-printer-gnome 1.5.7+20150819-0ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CupsErrorLog:
W [05/Nov/2015:11:41:35 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Hewlett-Packard-HP-LaserJet-CM1415fn-Gray..' already exists
W [05/Nov/2015:11:41:35 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Hewlett-Packard-HP-LaserJet-CM1415fn-CMYK..' already exists
CurrentDesktop: Unity
Date: Thu Nov 5 11:42:49 2015
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2015-08-13 (83 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
InterpreterPath: /usr/bin/python3.4
Lpstat: device for Hewlett-Packard-HP-LaserJet-CM1415fn: hp:/net/HP_LaserJet_CM1415fn?zc=NPI3F3263
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 013: ID 0cf3:3004 Atheros Communications, Inc. AR3012 Bluetooth 4.0
Bus 001 Device 003: ID 5986:055d Acer, Inc
Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80ES
PackageArchitecture: all
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Hewlett-Packard-HP-LaserJet-CM1415fn.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-CM1415fn.ppd: Permission denied
ProcEnviron:
LANGUAGE=de_DE
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=4842d481-f5d0-41c1-a614-769115c50b50 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-10-27 (8 days ago)
dmi.bios.date: 06/06/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 9CCN26WW(V2.04)
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo B50-30
dmi.board.vendor: LENOVO
dmi.board.version: SDK0F82993WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo B50-30
dmi.modalias: dmi:bvnLENOVO:bvr9CCN26WW(V2.04):bd06/06/2014:svnLENOVO:pn80ES:pvrLenovoB50-30:rvnLENOVO:rnLenovoB50-30:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoB50-30:
dmi.product.name: 80ES
dmi.product.version: Lenovo B50-30
dmi.sys.vendor: LENOVO
** Affects: system-config-printer (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug wily
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1513423
Title:
network printer must be reinstalled after a certain time
Status in system-config-printer package in Ubuntu:
New
Bug description:
I have to reinstall my network printer after a certain time. This
happened several times yet.
Before I have to reinstall the printer, it will not print any
documents. The printer is still installed and I can send printing jobs
to the printer, but the printer won't receive it anymore.
The printer is a HP Laser Jet CM1415fn. It is connected to the router
via LAN while my computer is connected via WiFi.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: system-config-printer-gnome 1.5.7+20150819-0ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CupsErrorLog:
W [05/Nov/2015:11:41:35 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Hewlett-Packard-HP-LaserJet-CM1415fn-Gray..' already exists
W [05/Nov/2015:11:41:35 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Hewlett-Packard-HP-LaserJet-CM1415fn-CMYK..' already exists
CurrentDesktop: Unity
Date: Thu Nov 5 11:42:49 2015
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2015-08-13 (83 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
InterpreterPath: /usr/bin/python3.4
Lpstat: device for Hewlett-Packard-HP-LaserJet-CM1415fn: hp:/net/HP_LaserJet_CM1415fn?zc=NPI3F3263
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 013: ID 0cf3:3004 Atheros Communications, Inc. AR3012 Bluetooth 4.0
Bus 001 Device 003: ID 5986:055d Acer, Inc
Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80ES
PackageArchitecture: all
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Hewlett-Packard-HP-LaserJet-CM1415fn.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-CM1415fn.ppd: Permission denied
ProcEnviron:
LANGUAGE=de_DE
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=4842d481-f5d0-41c1-a614-769115c50b50 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-10-27 (8 days ago)
dmi.bios.date: 06/06/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 9CCN26WW(V2.04)
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo B50-30
dmi.board.vendor: LENOVO
dmi.board.version: SDK0F82993WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo B50-30
dmi.modalias: dmi:bvnLENOVO:bvr9CCN26WW(V2.04):bd06/06/2014:svnLENOVO:pn80ES:pvrLenovoB50-30:rvnLENOVO:rnLenovoB50-30:rvrSDK0F82993WIN:cvnLENOVO:ct10:cvrLenovoB50-30:
dmi.product.name: 80ES
dmi.product.version: Lenovo B50-30
dmi.sys.vendor: LENOVO
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