desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Johan Van de Wauw, thank you for reporting this and helping make Ubuntu
better.

As per http://us.msi.com/support/mb/H81M-E35.html#down-bios an update to
your computer's buggy and outdated BIOS is available (18.5). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-18.5

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1515784

Title:
  UHD resolution not found when logging in, can select after login

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  After updating from vivid to wily I noticed my screen no longer boots
  in UHD resolution. I can set the resolution during the session, but on
  next login it returns back to full hd. This is a regression from
  vivid, where the resolution worked without problem.

  This happens with different window managers.

  In cinnamon I get an additional error, which is solved by removing
  .config/monitors.xml

  none of the selected modes were compatible with the possible modes:
  Trying modes for CRTC 63
  CRTC 63: trying mode 1920x1080@60Hz with output at 3840x2160@60Hz (pass 0)
  CRTC 63: trying mode 1920x1080@60Hz with output at 3840x2160@60Hz (pass 1)
  Trying modes for CRTC 64
  CRTC 64: trying mode 1920x1080@60Hz with output at 3840x2160@60Hz (pass 0)
  CRTC 64: trying mode 1920x1080@60Hz with output at 3840x2160@60Hz (pass 1)
  Trying modes for CRTC 65
  CRTC 65: trying mode 1920x1080@60Hz with output at 3840x2160@60Hz (pass 0)
  CRTC 65: trying mode 1920x1080@60Hz with output at 3840x2160@60Hz (pass 1)
  Trying modes for CRTC 66
  CRTC 66: trying mode 1920x1080@60Hz with output at 3840x2160@60Hz (pass 0)
  CRTC 66: trying mode 1920x1080@60Hz with output at 3840x2160@60Hz (pass 1)

  I'm willing to invest some time in trying to find a solution.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
  Uname: Linux 4.2.0-17-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,grid,vpswitch,move,gnomecompat,snap,wall,compiztoolbox,resize,imgpng,regex,place,unitymtgrabhandles,animation,fade,scale,session,expo,workarounds,ezoom,unityshell]
  CompositorRunning: None
  CurrentDesktop: X-Cinnamon
  Date: Thu Nov 12 22:42:35 2015
  DistUpgraded: 2015-11-06 20:56:17,323 DEBUG failed to SystemUnLock() (E:Not locked)
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 5.0.4, 4.2.0-17-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:7846]
  InstallationDate: Installed on 2011-09-07 (1527 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110907)
  MachineType: MSI MS-7846
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic root=UUID=a303977d-e14d-40d9-a9b7-982b12961f6c ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to wily on 2015-11-06 (6 days ago)
  dmi.bios.date: 09/24/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V18.1
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H81M-E35 (MS-7846)
  dmi.board.vendor: MSI
  dmi.board.version: 3.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV18.1:bd09/24/2013:svnMSI:pnMS-7846:pvr3.0:rvnMSI:rnH81M-E35(MS-7846):rvr3.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: MS-7846
  dmi.product.version: 3.0
  dmi.sys.vendor: MSI
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Thu Nov 12 22:41:25 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Video Bus            KEYBOARD, id 7
   input        Power Button         KEYBOARD, id 8
   input        Logitech USB Receiver KEYBOARD, id 9
   input        Logitech USB Receiver KEYBOARD, id 10
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.17.2-1ubuntu9

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