desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Yung Shen, could you please test the latest upstream kernel available
from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-a03
** Tags added: latest-bios-a03

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1499665

Title:
  [SynPS/2 Synaptics TouchPad] TouchPad not working after installtion

Status in HWE Next:
  New
Status in linux package in Ubuntu:
  Incomplete
Status in xorg package in Ubuntu:
  Confirmed

Bug description:
  During installation touchpad works perfectly, but after trusty(3.19)
  installed, and restarted, touchpad unable to use anymore.

  Steps to reproduce:

  1. Boot system with 14.04.3 live usb
  2. Install the system

  Expected result:
  Touchpad works normally as in live environment 

  Actual results:
  Touchpad no response

  
  Additional Info.:
  $ xinput list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Logitech USB-PS/2 Optical Mouse         	id=9	[slave  pointer  (2)]
  ⎜   ↳ ELAN Touchscreen                        	id=11	[slave  pointer  (2)]
  ⎜   ↳ DLLC6D7:00 06CB:796A                    	id=12	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=14	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=15	[slave  keyboard (3)]

  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Sep 25 17:48:59 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:06d7]
  InstallationDate: Installed on 2015-09-22 (2 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Dell Inc. Inspiron 5551
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=3bf855c2-39fe-4325-a1cc-960930d96a9e ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/28/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: X16
  dmi.board.asset.tag: AFTPASS
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: AFTPASS
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: X16
  dmi.modalias: dmi:bvnDellInc.:bvrX16:bd01/28/2015:svnDellInc.:pnInspiron5551:pvrX16:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrX16:
  dmi.product.name: Inspiron 5551
  dmi.product.version: X16
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Fri Sep 25 17:06:43 2015
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5100
   vendor                                     AUO
  xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
  --- 
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CasperVersion: 1.340.2
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:06d7]
  LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Dell Inc. Inspiron 5551
  Package: xorg 1:7.7+1ubuntu8.1 [origin: unknown]
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  Tags: third-party-packages trusty ubuntu compiz-0.9
  Uname: Linux 3.19.0-25-generic x86_64
  UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/13/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.asset.tag: AFTPASS
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: AFTPASS
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A03
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/13/2015:svnDellInc.:pnInspiron5551:pvrA03:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct8:cvrA03:
  dmi.product.name: Inspiron 5551
  dmi.product.version: A03
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Wed Nov 18 04:29:24 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5100 
   vendor                                     AUO
  xserver.version: 2:1.17.1-0ubuntu3~trusty1

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