desktop-packages team mailing list archive

Thread
Date
[Bug 1517954] [NEW] Mouse click handler sometimes unresponsive while using Wireless USB Headset Corsair VOID rgb

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Christian Löpke <innos.zorn.chris@xxxxxxxxxxxxxx>
Date: Thu, 19 Nov 2015 15:33:15 -0000
Reply-to: Bug 1517954 <1517954@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

Regarding to my post on https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/993655
here is my ubuntu-bug report.

Additionally I can say if I dont use the keys on the headset the mouse problem appears only after the login.
Switching the tty and switching back to tty7 still fixes this.

My message was:

I can confirm this bug with a Corsair VOID RGB wireless headset.
Mouse movement works all the time but sometimes (every 15 min ca.) mouse clicks are not recognized any more till I switch tty with strg+alt+F1 and back to seven.

Im using XUbuntu 15.04 and really want to help.
But I dont know where to look for debug outputs.

Can someone help me ?
Which informations are required to debug this ?

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-33.38-generic 3.19.8-ckt7
Uname: Linux 3.19.0-33-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  340.93  Wed Aug 19 16:49:15 PDT 2015
 GCC version:  gcc version 4.9.2 (Ubuntu 4.9.2-10ubuntu13)
ApportVersion: 2.17.2-0ubuntu1.7
Architecture: amd64
CurrentDesktop: XFCE
Date: Thu Nov 19 16:27:31 2015
DistUpgraded: 2015-05-28 17:18:17,655 DEBUG enabling apt cron job
DistroCodename: vivid
DistroVariant: ubuntu
GraphicsCard:
 NVIDIA Corporation GM107 [GeForce GTX 750] [10de:1381] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:84c2]
InstallationDate: Installed on 2014-10-24 (390 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
LightdmGreeterLog:
 ** (lightdm-gtk-greeter:1413): WARNING **: Failed to load user image: Failed to open file '/home/christian/.face': Datei oder Verzeichnis nicht gefunden
 g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
 Invalid MIT-MAGIC-COOKIE-1 keyupstart: indicator-power-main-Prozess (1437) wurde von TERM-Signal beendet
 upstart: indicator-application-main-Prozess (1439) wurde von TERM-Signal beendet
LightdmGreeterLogOld:
 ** (lightdm-gtk-greeter:5527): WARNING **: Failed to load user image: Failed to open file '/home/christian/.face': Datei oder Verzeichnis nicht gefunden
 Invalid MIT-MAGIC-COOKIE-1 keyupstart: indicator-power-main-Prozess (5552) wurde von TERM-Signal beendet
 upstart: indicator-application-main-Prozess (5563) wurde von TERM-Signal beendet
MachineType: System manufacturer P5E Deluxe
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic root=UUID=1dd0a983-97bf-49d9-b28f-c060a634af4f ro
SourcePackage: xorg
UpgradeStatus: Upgraded to vivid on 2015-05-28 (175 days ago)
dmi.bios.date: 04/17/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0105
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5E Deluxe
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0105:bd04/17/2008:svnSystemmanufacturer:pnP5EDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5EDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5E Deluxe
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Thu Nov 19 16:18:28 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 
xserver.version: 2:1.17.1-0ubuntu3.1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug possible-manual-nvidia-install ubuntu vivid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1517954

Title:
  Mouse click handler sometimes unresponsive while using Wireless USB
  Headset Corsair VOID rgb

Status in xorg package in Ubuntu:
  New

Bug description:
  Regarding to my post on https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/993655
  here is my ubuntu-bug report.

  Additionally I can say if I dont use the keys on the headset the mouse problem appears only after the login.
  Switching the tty and switching back to tty7 still fixes this.

  My message was:

  I can confirm this bug with a Corsair VOID RGB wireless headset.
  Mouse movement works all the time but sometimes (every 15 min ca.) mouse clicks are not recognized any more till I switch tty with strg+alt+F1 and back to seven.

  Im using XUbuntu 15.04 and really want to help.
  But I dont know where to look for debug outputs.

  Can someone help me ?
  Which informations are required to debug this ?

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-33.38-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-33-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  340.93  Wed Aug 19 16:49:15 PDT 2015
   GCC version:  gcc version 4.9.2 (Ubuntu 4.9.2-10ubuntu13)
  ApportVersion: 2.17.2-0ubuntu1.7
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Thu Nov 19 16:27:31 2015
  DistUpgraded: 2015-05-28 17:18:17,655 DEBUG enabling apt cron job
  DistroCodename: vivid
  DistroVariant: ubuntu
  GraphicsCard:
   NVIDIA Corporation GM107 [GeForce GTX 750] [10de:1381] (rev a2) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:84c2]
  InstallationDate: Installed on 2014-10-24 (390 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:1413): WARNING **: Failed to load user image: Failed to open file '/home/christian/.face': Datei oder Verzeichnis nicht gefunden
   g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
   Invalid MIT-MAGIC-COOKIE-1 keyupstart: indicator-power-main-Prozess (1437) wurde von TERM-Signal beendet
   upstart: indicator-application-main-Prozess (1439) wurde von TERM-Signal beendet
  LightdmGreeterLogOld:
   ** (lightdm-gtk-greeter:5527): WARNING **: Failed to load user image: Failed to open file '/home/christian/.face': Datei oder Verzeichnis nicht gefunden
   Invalid MIT-MAGIC-COOKIE-1 keyupstart: indicator-power-main-Prozess (5552) wurde von TERM-Signal beendet
   upstart: indicator-application-main-Prozess (5563) wurde von TERM-Signal beendet
  MachineType: System manufacturer P5E Deluxe
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic root=UUID=1dd0a983-97bf-49d9-b28f-c060a634af4f ro
  SourcePackage: xorg
  UpgradeStatus: Upgraded to vivid on 2015-05-28 (175 days ago)
  dmi.bios.date: 04/17/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0105
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5E Deluxe
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0105:bd04/17/2008:svnSystemmanufacturer:pnP5EDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5EDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5E Deluxe
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Thu Nov 19 16:18:28 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.17.1-0ubuntu3.1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1517954/+subscriptions
Follow ups

[Bug 1517954] Re: Mouse click handler sometimes unresponsive while using Wireless USB Headset Corsair VOID rgb
From: Launchpad Bug Tracker, 2016-01-23
[Bug 1517954] Re: Mouse click handler sometimes unresponsive while using Wireless USB Headset Corsair VOID rgb
From: Christopher M. Penalver, 2015-11-23