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[Bug 1516768] Re: Multimonitor fullscreen resolution is too large


runlevel0, thank you for reporting this and helping make Ubuntu better.

As per
an update to your computer's buggy and outdated BIOS is available
(F.20). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-f.20

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.

  Multimonitor fullscreen resolution is too large

Status in xorg package in Ubuntu:

Bug description:
  When a game (Shadowrun Hong Kong or Dominions4) is started in
  fullscreen mode for the first time with two or more monitors active it
  reads the resolution of a surface equivalent to the monitors summed
  plus the surface needed to form a virtual giant monitor:

  For intance, having a 1024x768 display plus a 1280x960 would show an
  initial resolution bigger than 2400x1600 pixels, actually more in the
  range of 3600x2704 (4:3 ratio).

  This makes that the menu of the games (or eventual programs) cannot be
  used. Eventually this effect also misplaces the monitors in on the
  configuration screen if one manages to change the resolution:

  After having this problem just yesterday with Dominions4 I was able to
  use the cursors to change the resolution to 800x600 observing that the
  configuration screen had placed both monitors almost on top of each
  other so that the mouse pointer was not visible.

  One possible workaround is to set the screens to mirrored so that both
  get the pointer (quite difficult to find the pointer though but you
  can circulate with the TAB key).

  Another workaroud it so -physically- remove one of the monitors, this
  means removing the cable, putting the monitor on standby does not

  I think that it would be positive to resolve this bug as it is in fact
  causing a lot of extra workload to the gaming companies and their
  support staff.

  Kind regards,


  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg (not installed)
  ProcVersionSignature: Ubuntu 3.19.0-32.37~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-32-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Nov 16 20:57:24 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
   bcmwl,, 3.19.0-28-generic, x86_64: installed
   bcmwl,, 3.19.0-30-generic, x86_64: installed
   bcmwl,, 3.19.0-31-generic, x86_64: installed
   bcmwl,, 3.19.0-32-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, including running git bisection searches
   Advanced Micro Devices, Inc. [AMD/ATI] RS880M [Mobility Radeon HD 4225/4250] [1002:9712] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:7011]
  InstallationDate: Installed on 2015-09-15 (62 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Hewlett-Packard HP ProBook 4515s
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-32-generic root=UUID=1ad9320e-e89a-4404-b742-6a589478948b ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/29/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CPP Ver. F.02
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 7011
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 28.17
  dmi.chassis.asset.tag: CNU95050Z9
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CPPVer.F.02:bd10/29/2009:svnHewlett-Packard:pnHPProBook4515s:pvrF.02:rvnHewlett-Packard:rn7011:rvrKBCVersion28.17:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 4515s
  dmi.product.version: F.02
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Mon Nov 16 18:56:24 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
  xserver.video_driver: radeon

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