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Message #153263
[Bug 1518394] Re: [Skylake Platform, Realtek ALC269VB, Speaker, Internal] No sound at all with pulseaudio - Alsa OK - Ubuntu Mate OK
Works OK with Ubuntu Mate ( So some pulseaudio setup sould be different
)
** Summary changed:
- [Skylake Platform, Realtek ALC269VB, Speaker, Internal] No sound at all with pulseaudio - Alsa OK
+ [Skylake Platform, Realtek ALC269VB, Speaker, Internal] No sound at all with pulseaudio - Alsa OK - Ubuntu Mate OK
** Also affects: pulseaudio
Importance: Undecided
Status: New
** No longer affects: alsa-driver (Ubuntu)
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https://bugs.launchpad.net/bugs/1518394
Title:
[Skylake Platform, Realtek ALC269VB, Speaker, Internal] No sound at
all with pulseaudio - Alsa OK - Ubuntu Mate OK
Status in PulseAudio:
New
Bug description:
We try to certify the TopStar u931 laptop which includes Skylake
audio.
When going to sound preferences , speaker is never shown, only
headphones, even if they are not connected
When running pavucontrol, headphones are shown plugged in and speakers
are shown "unavailable"
this might be a bios problem or hardware.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
Uname: Linux 4.2.0-19-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: oem 2296 F.... pulseaudio
oem 7591 F.... alsamixer
CurrentDesktop: Unity
Date: Fri Nov 20 18:00:31 2015
InstallationDate: Installed on 2015-11-14 (6 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: oem 2296 F.... pulseaudio
oem 7591 F.... alsamixer
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Skylake Platform, Realtek ALC269VB, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/10/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: WhiteTip Mountain1 Fab2
dmi.board.vendor: Topstar
dmi.board.version: RVP7
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 9
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.11:bd09/10/2015:svnIntelCorporation:pnSkylakePlatform:pvr0.1:rvnTopstar:rnWhiteTipMountain1Fab2:rvrRVP7:cvnDefaultstring:ct9:cvrDefaultstring:
dmi.product.name: Skylake Platform
dmi.product.version: 0.1
dmi.sys.vendor: Intel Corporation
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-11-15T21:52:13.199491
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References