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Message #155018
[Bug 1517116] Re: A3 printer is only printing A4's worth of image
Thanks for the response. Here are three files in a tar.gz attachment:
~/appout (created according to instructions)
20160103_193633.jpg (photograph of the faulty printout)
brochure-a3folderFB.pdf (the original PDF)
I have found that the file prints correctly when hplip is installed; it
fails as shown in the photograph when a new print queue is created using
hpcups 3.15.11
This is a HP Officejet K7100 and the hpojtest queue was set to default
to A3 paper.
** Attachment added: "Example files as in response to Bug #1517116"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1517116/+attachment/4543565/+files/bug-1517116-examples.tar.gz
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https://bugs.launchpad.net/bugs/1517116
Title:
A3 printer is only printing A4's worth of image
Status in cups package in Ubuntu:
Incomplete
Bug description:
There is a long-standing bug in CUPS or one of its drivers (PPD
files?) or components (GS?) whereby if you try to print using a
printer capable of A3 (mine are HP K7100 and HP K8600) you always get
just an A4-shaped image in the top left corner of the sheet, with the
rest of the image cut off unprinted (see links to examples below).
This also applies when you try to print an A4 document scaled up
("scale to fit").
This happens in Okular, Evince, qpdfview, and even Adobe Reader 9, on
all Xubuntu releases since at least 12.10 running stock unmodified
CUPS as installed by the system. It continues to happen even if I
install HPLIP (any version, currently 3.15.2)
This may possibly be related to Bug #357732 ("cups always prints with
the default page size") but it is NOT the same bug because it also
occurs if I reconfigure the printer to be an A3 default paper size.
Weirdly, CUPS' test print does print correctly full-page A3.
I have seen -- once only -- a colleague print on my printers and NOT
getting this cropped output, and he was printing from a Mac (also of
course running CUPS) but I need to gain access to a Mac and identify
the PPD file it's using and report back.
To avoid any misunderstanding, this is a photo of an A4 document printed on A3 paper set to "scale to fit" (enlarged):
http://oimelc.ucc.ie/a4-document-printed-enlarged-on-a3-paper.jpg
And this is the same document printed at normal size on A4 paper:
http://oimelc.ucc.ie/a4-document-printed-normalsize-on-a4-paper.jpg
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References