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Re: [Bug 1529458] Re: ubuntu 14.04: Epson Stylus Photo 2100 "missing print filter"

 

This is a little embarrassing, but I have now come to the conclusion 
that there is some error in my printer.  I did try ubuntu 15.10, but 
then it occurred to me that I also should try older ubuntus, so I 
downloaded 12.04 and got the same result.

I then got my sons macbook once more and the printer failed yet again.

This has taken some time due to a tight time schedule in the new year. I 
am sorry for this.

Btw: the printer still works under windows 7, but even then there is 
some glitches, I have to press the paper feed button from time to time etc.

I don’t know what I should do with my bug report, retract or mark as
solved?

Thanks for the help.  I have ordered a new printer (repairs are way to 
costly in Norway)

Yours truly

Bjørn Forbord

On 03. jan. 2016 18:22, Pascal De Vuyst wrote:
> In Ubuntu 15.10 please provide your
> https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log and
> https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer_does_not_print_or_prints_garbage
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gutenprint in Ubuntu.
https://bugs.launchpad.net/bugs/1529458

Title:
  ubuntu 14.04: Epson Stylus Photo 2100 "missing print filter"

Status in gutenprint package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 14.04 on a Dell precision T3400 64bit.

  lsb_release -rd:
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04

  apt-cache policy cups
  cups:
    Installert: 1.7.2-0ubuntu1.7
    Kandidat:   1.7.2-0ubuntu1.7
    Versjonstabell:
   *** 1.7.2-0ubuntu1.7 0
          500 http://no.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
          500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
          100 /var/lib/dpkg/status
       1.7.2-0ubuntu1 0
          500 http://no.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

  
  Since I upgraded from 12.04 to 14.04 this printer has not worked well.  Sometimes it prints after repeatedly pressing the paper feed button.  I often get the error message: "missing print filter".  I have had the printer for approx. 10 years, and it worked well before 14.04.

  I have tested on a windows 7 laptop and on a mac.  Both work well.

  Conclusion: printer is working.  Someting has happened to cups or the
  cups driver for this printer.

  I have tried the Open Printing user forum and only gotten a report
  from someone with the same problem

  I attach the error log (/var/log/cups/error_log)

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References