← Back to team overview

desktop-packages team mailing list archive

  1. desktop-packages team
  2. Mailing list archive
  3. Message #156963

[Bug 1534958] [NEW] Cups expects Postscript format from remote client

  Thread Previous • Date Previous • • Thread Next 
Public bug reported:

I'm trying to print a PDF file to a shared Cups network printer (HP
LaserJet P1505 using the foo2xqx driver) and it fails because it is
expecting a Postscript file but the job is in a different format. Either
Cups should accept other formats or the client may be sending the wrong
format. I retrieved the print job from the queue and the format is a
gzip'd PJL encapsulated PostScript document text

The relevant part from error_log

D [16/Jan/2016:11:22:40 -0500] [Job 5] File: <STDIN>
D [16/Jan/2016:11:22:40 -0500] [Job 5] ================================================
D [16/Jan/2016:11:22:40 -0500] [Job 5] Filetype: PostScript
D [16/Jan/2016:11:22:40 -0500] [Job 5] Reading PostScript input ...
D [16/Jan/2016:11:22:40 -0500] [Job 5] Job does not start with "%!", is it Postscript?
D [16/Jan/2016:11:22:40 -0500] [Job 5] Process is dying with "Unknown data format.
D [16/Jan/2016:11:22:40 -0500] [Job 5] ", exit stat 3
D [16/Jan/2016:11:22:40 -0500] [Job 5] Cleaning up...
D [16/Jan/2016:11:22:40 -0500] [Job 5] prnt/backend/hp.c 919: ERROR: null print job total=0

The same file prints fine from the local machine that the printer is
attached to though.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: cups 2.1.0-4ubuntu3
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
Date: Sat Jan 16 11:23:51 2016
InstallationDate: Installed on 2015-02-12 (338 days ago)
InstallationMedia: Ubuntu-Server 14.10 "Utopic Unicorn" - Release amd64 (20141022.2)
Lpstat: device for Hewlett-Packard-HP-LaserJet-P1505: hp:/usb/HP_LaserJet_P1505?serial=CA7298H
MachineType: ASUS All Series
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Hewlett-Packard-HP-LaserJet-P1505.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-P1505.ppd: Permission denied
ProcEnviron:
 LC_CTYPE=en_US.UTF-8
 TERM=screen-bce
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/zsh
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=a2c8f17f-0e64-479d-8a6c-d4d80b523c4f ro quiet
SourcePackage: cups
UpgradeStatus: Upgraded to wily on 2015-10-24 (84 days ago)
dmi.bios.date: 10/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1003
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81M-K
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1003:bd10/24/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH81M-K:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1534958

Title:
  Cups expects Postscript format from remote client

Status in cups package in Ubuntu:
  New

Bug description:
  I'm trying to print a PDF file to a shared Cups network printer (HP
  LaserJet P1505 using the foo2xqx driver) and it fails because it is
  expecting a Postscript file but the job is in a different format.
  Either Cups should accept other formats or the client may be sending
  the wrong format. I retrieved the print job from the queue and the
  format is a gzip'd PJL encapsulated PostScript document text

  The relevant part from error_log

  D [16/Jan/2016:11:22:40 -0500] [Job 5] File: <STDIN>
  D [16/Jan/2016:11:22:40 -0500] [Job 5] ================================================
  D [16/Jan/2016:11:22:40 -0500] [Job 5] Filetype: PostScript
  D [16/Jan/2016:11:22:40 -0500] [Job 5] Reading PostScript input ...
  D [16/Jan/2016:11:22:40 -0500] [Job 5] Job does not start with "%!", is it Postscript?
  D [16/Jan/2016:11:22:40 -0500] [Job 5] Process is dying with "Unknown data format.
  D [16/Jan/2016:11:22:40 -0500] [Job 5] ", exit stat 3
  D [16/Jan/2016:11:22:40 -0500] [Job 5] Cleaning up...
  D [16/Jan/2016:11:22:40 -0500] [Job 5] prnt/backend/hp.c 919: ERROR: null print job total=0

  The same file prints fine from the local machine that the printer is
  attached to though.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: cups 2.1.0-4ubuntu3
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  Date: Sat Jan 16 11:23:51 2016
  InstallationDate: Installed on 2015-02-12 (338 days ago)
  InstallationMedia: Ubuntu-Server 14.10 "Utopic Unicorn" - Release amd64 (20141022.2)
  Lpstat: device for Hewlett-Packard-HP-LaserJet-P1505: hp:/usb/HP_LaserJet_P1505?serial=CA7298H
  MachineType: ASUS All Series
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Hewlett-Packard-HP-LaserJet-P1505.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-P1505.ppd: Permission denied
  ProcEnviron:
   LC_CTYPE=en_US.UTF-8
   TERM=screen-bce
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/zsh
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=a2c8f17f-0e64-479d-8a6c-d4d80b523c4f ro quiet
  SourcePackage: cups
  UpgradeStatus: Upgraded to wily on 2015-10-24 (84 days ago)
  dmi.bios.date: 10/24/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1003
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H81M-K
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1003:bd10/24/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH81M-K:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1534958/+subscriptions
  Thread Previous • Date Previous • • Thread Next