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[Bug 1534964] [NEW] Hotplugging HDMI fails

 

Public bug reported:

Affected computer: Dell Precision 15 5000 Series (5510) with Quadro
M1000M/PCIe/SSE2 graphics card (kernel 4.2.0-23-generic).

Expected behaviour:

- hotplugging HDMI cable would work

Current behaviour:

- Hotpluging doesn't work (no kernel events, used udevadm monitor to
verify)

Current observations:

- HDMI output works if connected from the boot
- When DPMS kicks in HDMI output disappears (tested with 2 different monitors)
- Hotpluging doesn't work (no kernel events, used udevadm monitor to verify)
- VGA (via usb-c adapter) works, hotplugging also
- HDMI (via usb-c adapter) causes black screen in computer display and eventually crashes X. Unplugging adapter before crash restores state (computer display restored)
- display port (via usb-c adapter) not confirmed

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  352.63  Sat Nov  7 21:25:42 PST 2015
 GCC version:  gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Jan 16 19:13:22 2016
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.7, 4.2.0-23-generic, x86_64: installed
 nvidia-352, 352.63, 4.2.0-23-generic, x86_64: installed
EcryptfsInUse: Yes
GraphicsCard:
 Intel Corporation Device [8086:191d] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:06e5]
   Subsystem: Dell Device [1028:06e5]
InstallationDate: Installed on 2016-01-11 (4 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp. 
 Bus 001 Device 007: ID 8087:0a2b Intel Corp. 
 Bus 001 Device 004: ID 0c45:6713 Microdia 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Precision 5510
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-23-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro noprompt quiet splash vt.handoff=7
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.01.15
dmi.board.name: 08R8KJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr01.01.15:bd12/18/2015:svnDellInc.:pnPrecision5510:pvr:rvnDellInc.:rn08R8KJ:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision 5510
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu wily

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https://bugs.launchpad.net/bugs/1534964

Title:
  Hotplugging HDMI fails

Status in xorg package in Ubuntu:
  New

Bug description:
  Affected computer: Dell Precision 15 5000 Series (5510) with Quadro
  M1000M/PCIe/SSE2 graphics card (kernel 4.2.0-23-generic).

  Expected behaviour:

  - hotplugging HDMI cable would work

  Current behaviour:

  - Hotpluging doesn't work (no kernel events, used udevadm monitor to
  verify)

  Current observations:

  - HDMI output works if connected from the boot
  - When DPMS kicks in HDMI output disappears (tested with 2 different monitors)
  - Hotpluging doesn't work (no kernel events, used udevadm monitor to verify)
  - VGA (via usb-c adapter) works, hotplugging also
  - HDMI (via usb-c adapter) causes black screen in computer display and eventually crashes X. Unplugging adapter before crash restores state (computer display restored)
  - display port (via usb-c adapter) not confirmed

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  352.63  Sat Nov  7 21:25:42 PST 2015
   GCC version:  gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Jan 16 19:13:22 2016
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 4.2.0-23-generic, x86_64: installed
   nvidia-352, 352.63, 4.2.0-23-generic, x86_64: installed
  EcryptfsInUse: Yes
  GraphicsCard:
   Intel Corporation Device [8086:191d] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:06e5]
     Subsystem: Dell Device [1028:06e5]
  InstallationDate: Installed on 2016-01-11 (4 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp. 
   Bus 001 Device 007: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 004: ID 0c45:6713 Microdia 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Precision 5510
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-23-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro noprompt quiet splash vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.01.15
  dmi.board.name: 08R8KJ
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr01.01.15:bd12/18/2015:svnDellInc.:pnPrecision5510:pvr:rvnDellInc.:rn08R8KJ:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision 5510
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3

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