desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Sami00Sami, thank you for reporting this and helping make Ubuntu better.
However, your crash report is missing.

Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y dist-upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see https://wiki.ubuntu.com/ErrorTracker .

However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and file the crash report via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

However, this report is being closed since the process outlined above
will deal with this issue more efficiently.

Also, please do not attach your crash report manually to this report and
reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xorg (Ubuntu)
   Importance: Low => Undecided

** Changed in: xorg (Ubuntu)
       Status: Incomplete => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1534964

Title:
  Hotplugging HDMI fails

Status in xorg package in Ubuntu:
  Invalid

Bug description:
  Affected computer: Dell Precision 15 5000 Series (5510) with Quadro
  M1000M/PCIe/SSE2 graphics card (kernel 4.2.0-23-generic).

  Expected behaviour:

  - hotplugging HDMI cable would work

  Current behaviour:

  - Hotpluging doesn't work (no kernel events, used udevadm monitor to
  verify)

  Current observations:

  - HDMI output works if connected from the boot
  - When DPMS kicks in HDMI output disappears (tested with 2 different monitors)
  - Hotpluging doesn't work (no kernel events, used udevadm monitor to verify)
  - VGA (via usb-c adapter) works, hotplugging also
  - HDMI (via usb-c adapter) causes black screen in computer display and eventually crashes X. Unplugging adapter before crash restores state (computer display restored)
  - display port (via usb-c adapter) not confirmed

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  352.63  Sat Nov  7 21:25:42 PST 2015
   GCC version:  gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2)
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Jan 16 19:13:22 2016
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 4.2.0-23-generic, x86_64: installed
   nvidia-352, 352.63, 4.2.0-23-generic, x86_64: installed
  EcryptfsInUse: Yes
  GraphicsCard:
   Intel Corporation Device [8086:191d] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:06e5]
     Subsystem: Dell Device [1028:06e5]
  InstallationDate: Installed on 2016-01-11 (4 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp. 
   Bus 001 Device 007: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 004: ID 0c45:6713 Microdia 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Precision 5510
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-23-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro noprompt quiet splash vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.01.15
  dmi.board.name: 08R8KJ
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr01.01.15:bd12/18/2015:svnDellInc.:pnPrecision5510:pvr:rvnDellInc.:rn08R8KJ:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision 5510
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1534964/+subscriptions