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[Bug 1535474] [NEW] stuck on render ring / crash

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: themusicgod1 <1535474@xxxxxxxxxxxxxxxxxx>
Date: Mon, 18 Jan 2016 22:56:37 -0000
Reply-to: Bug 1535474 <1535474@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

1.  start up ubuntu

2. "System program detected" window comes up.

3. click "reoprt problem"

4. Authentication Required window comes up.

5. start typing password

6. Furthest I've gotten is 2 characters type before GPU crash seems to
occur as per dmesg:

[  108.816033] [drm] stuck on render ring
[  108.816047] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[  108.816054] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[  108.816061] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
[  108.816064] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[  108.816067] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
[  108.816899] [drm:i915_set_reset_status] *ERROR* render ring hung inside bo (0x2fc8000 ctx 0) at 0x2fc85b4
[  108.876022] [drm] GMBUS [i915 gmbus vga] timed out, falling back to bit banging on pin 2
[  109.328023] [drm:i915_reset] *ERROR* Failed to reset chip.

( /sys/class/drm/card0/error included as attachment )

Ubuntu:  14.04 (upgrade from clean install of 12.04)

Linux: galois 3.13.0-74-generic #118-Ubuntu SMP Thu Dec 17 22:52:02 UTC
2015 i686 i686 i686 GNU/Linux

xserver-xorg-video-intel:
  Installed: 2:2.99.910-0ubuntu1.6
  Candidate: 2:2.99.910-0ubuntu1.6

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
Uname: Linux 3.13.0-74-generic i686
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: i386
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
CompositorRunning: None
Date: Mon Jan 18 16:46:48 2016
DistUpgraded: 2016-01-18 15:38:58,793 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GconfCompiz:
 /apps/compiz-1/general:
   /apps/compiz-1/general/screen0:
    /apps/compiz-1/general/screen0/options:
     active_plugins = [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
GraphicsCard:
 Intel Corporation 82Q963/Q965 Integrated Graphics Controller [8086:2992] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:2817]
InstallationDate: Installed on 2016-01-16 (2 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
MachineType: Hewlett-Packard HP rp5700 Business System
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic root=UUID=17a414f6-6f6c-4575-9e12-b8af0aa4b8b1 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: Upgraded to trusty on 2016-01-18 (0 days ago)
dmi.bios.date: 09/26/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786E4 v01.03
dmi.board.name: 0A80h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 2UA82814Q3
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786E4v01.03:bd09/26/2007:svnHewlett-Packard:pnHPrp5700BusinessSystem:pvr:rvnHewlett-Packard:rn0A80h:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP rp5700 Business System
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Jan 18 16:43:00 2016
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               17239 
 vendor                                     GSM
xserver.version: 2:1.15.1-0ubuntu2.7

** Affects: xserver-xorg-video-intel (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty ubuntu

** Attachment added: "/sys/class/drm/card0/error"
   https://bugs.launchpad.net/bugs/1535474/+attachment/4552222/+files/error

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu.
https://bugs.launchpad.net/bugs/1535474

Title:
  stuck on render ring / crash

Status in xserver-xorg-video-intel package in Ubuntu:
  New

Bug description:
  1.  start up ubuntu

  2. "System program detected" window comes up.

  3. click "reoprt problem"

  4. Authentication Required window comes up.

  5. start typing password

  6. Furthest I've gotten is 2 characters type before GPU crash seems to
  occur as per dmesg:

  [  108.816033] [drm] stuck on render ring
  [  108.816047] [drm] GPU crash dump saved to /sys/class/drm/card0/error
  [  108.816054] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
  [  108.816061] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
  [  108.816064] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
  [  108.816067] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
  [  108.816899] [drm:i915_set_reset_status] *ERROR* render ring hung inside bo (0x2fc8000 ctx 0) at 0x2fc85b4
  [  108.876022] [drm] GMBUS [i915 gmbus vga] timed out, falling back to bit banging on pin 2
  [  109.328023] [drm:i915_reset] *ERROR* Failed to reset chip.

  ( /sys/class/drm/card0/error included as attachment )

  Ubuntu:  14.04 (upgrade from clean install of 12.04)

  Linux: galois 3.13.0-74-generic #118-Ubuntu SMP Thu Dec 17 22:52:02
  UTC 2015 i686 i686 i686 GNU/Linux

  xserver-xorg-video-intel:
    Installed: 2:2.99.910-0ubuntu1.6
    Candidate: 2:2.99.910-0ubuntu1.6

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
  Uname: Linux 3.13.0-74-generic i686
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: i386
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
  CompositorRunning: None
  Date: Mon Jan 18 16:46:48 2016
  DistUpgraded: 2016-01-18 15:38:58,793 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GconfCompiz:
   /apps/compiz-1/general:
     /apps/compiz-1/general/screen0:
      /apps/compiz-1/general/screen0/options:
       active_plugins = [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
  GraphicsCard:
   Intel Corporation 82Q963/Q965 Integrated Graphics Controller [8086:2992] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:2817]
  InstallationDate: Installed on 2016-01-16 (2 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
  MachineType: Hewlett-Packard HP rp5700 Business System
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic root=UUID=17a414f6-6f6c-4575-9e12-b8af0aa4b8b1 ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-video-intel
  UpgradeStatus: Upgraded to trusty on 2016-01-18 (0 days ago)
  dmi.bios.date: 09/26/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786E4 v01.03
  dmi.board.name: 0A80h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: 2UA82814Q3
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786E4v01.03:bd09/26/2007:svnHewlett-Packard:pnHPrp5700BusinessSystem:pvr:rvnHewlett-Packard:rn0A80h:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.name: HP rp5700 Business System
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Jan 18 16:43:00 2016
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               17239 
   vendor                                     GSM
  xserver.version: 2:1.15.1-0ubuntu2.7

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Follow ups

[Bug 1535474] Re: stuck on render ring / crash
From: Christopher M. Penalver, 2016-02-01