desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

themusicgod1, thank you for reporting this and helping make Ubuntu
better.

As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3375929&swLangOid=8&swEnvOid=4059
an update to your computer's buggy and outdated BIOS is available
(1.23). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.23

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Importance: Undecided => Low

** Changed in: xserver-xorg-video-intel (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu.
https://bugs.launchpad.net/bugs/1535474

Title:
  stuck on render ring / crash

Status in xserver-xorg-video-intel package in Ubuntu:
  Incomplete

Bug description:
  1.  start up ubuntu

  2. "System program detected" window comes up.

  3. click "reoprt problem"

  4. Authentication Required window comes up.

  5. start typing password

  6. Furthest I've gotten is 2 characters type before GPU crash seems to
  occur as per dmesg:

  [  108.816033] [drm] stuck on render ring
  [  108.816047] [drm] GPU crash dump saved to /sys/class/drm/card0/error
  [  108.816054] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
  [  108.816061] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
  [  108.816064] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
  [  108.816067] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
  [  108.816899] [drm:i915_set_reset_status] *ERROR* render ring hung inside bo (0x2fc8000 ctx 0) at 0x2fc85b4
  [  108.876022] [drm] GMBUS [i915 gmbus vga] timed out, falling back to bit banging on pin 2
  [  109.328023] [drm:i915_reset] *ERROR* Failed to reset chip.

  ( /sys/class/drm/card0/error included as attachment )

  Ubuntu:  14.04 (upgrade from clean install of 12.04)

  Linux: galois 3.13.0-74-generic #118-Ubuntu SMP Thu Dec 17 22:52:02
  UTC 2015 i686 i686 i686 GNU/Linux

  xserver-xorg-video-intel:
    Installed: 2:2.99.910-0ubuntu1.6
    Candidate: 2:2.99.910-0ubuntu1.6

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
  Uname: Linux 3.13.0-74-generic i686
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: i386
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
  CompositorRunning: None
  Date: Mon Jan 18 16:46:48 2016
  DistUpgraded: 2016-01-18 15:38:58,793 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GconfCompiz:
   /apps/compiz-1/general:
     /apps/compiz-1/general/screen0:
      /apps/compiz-1/general/screen0/options:
       active_plugins = [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
  GraphicsCard:
   Intel Corporation 82Q963/Q965 Integrated Graphics Controller [8086:2992] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:2817]
  InstallationDate: Installed on 2016-01-16 (2 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
  MachineType: Hewlett-Packard HP rp5700 Business System
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic root=UUID=17a414f6-6f6c-4575-9e12-b8af0aa4b8b1 ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-video-intel
  UpgradeStatus: Upgraded to trusty on 2016-01-18 (0 days ago)
  dmi.bios.date: 09/26/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786E4 v01.03
  dmi.board.name: 0A80h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: 2UA82814Q3
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786E4v01.03:bd09/26/2007:svnHewlett-Packard:pnHPrp5700BusinessSystem:pvr:rvnHewlett-Packard:rn0A80h:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.name: HP rp5700 Business System
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Jan 18 16:43:00 2016
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               17239 
   vendor                                     GSM
  xserver.version: 2:1.15.1-0ubuntu2.7

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