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Re: [Bug 1535447] Re: Intel Graphics 4K Screen Tearing

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: John Morris <1535447@xxxxxxxxxxxxxxxxxx>
Date: Mon, 01 Feb 2016 17:39:02 -0000
Reply-to: Bug 1535447 <1535447@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Still not resolved as of today.  I used another computer for testing
(Gigabyte motherboard and Nvidia 970) and also noticed the tearing started
appearing on it as well.  I will try to upload a video.

  This new computer was using Kubuntu 15.10 upgraded to 16.04 alpha 2
yesterday. I see the tearing today. I have not been able to do a fresh
install of 16.04 on any of my computers, the installer crashes, so I went
the upgrade route.


On Mon, Feb 1, 2016 at 9:22 AM, John Morris <jmorris.nv@xxxxxxxxx> wrote:

>
>    Still not resolved as of today.  I used another computer for testing
> (Gigabyte motherboard and Nvidia 970) and also noticed the tearing started
> appearing on it as well.  I will try to upload a video.
>
>   This new computer was using Kubuntu 15.10 upgraded to 16.04 alpha 2
> yesterday. I see the tearing today. I have not been able to do a fresh
> install of 16.04 on any of my computers, the installer crashes, so I went
> the upgrade route.
>
>
>
> On Tue, Jan 26, 2016 at 1:04 PM, Christopher M. Penalver <
> christopher.m.penalver@xxxxxxxxx> wrote:
>
>> John Morris, to see if this is already resolved, could you please test
>> http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
>>
>> ** Changed in: xorg (Ubuntu)
>>        Status: New => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1535447
>>
>> Title:
>>   Intel Graphics 4K Screen Tearing
>>
>> Status in xorg package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   On a fresh boot all works well, but after an indeterminate amount of
>>   time the screen starts tearing badly, most noticeably as a permanent
>>   vertical tear. Once this tearing starts, it affects everything
>>   (desktop, etc)  but is mostly visible in videos. The only way to get
>>   rid of the tear is to reboot.
>>
>>    I do not know where this tearing is occurring, compositor? graphics
>>   driver?
>>
>>   Hardware, Intel NUC5i5RYK (integrated graphics), LG 31MU97 DCI 4K
>>   monitor (4096x2160). Using a Mini DisplayPort to HDMI cable between
>>   the NUC and monitor.
>>
>>   00:02.0 VGA compatible controller: Intel Corporation Broadwell-U
>>   Integrated Graphics (rev 09)
>>
>>   Software, Kubuntu 15.04 I also see the same problem in 15.10, but the
>> computer I took the video of has 15.04 installed.
>>   The screen resolution is set to 4096x2160.
>>
>>   In my syslog, I also see tons of these error messages (I dont know if
>> they are related to the tearing). The error message repeats multiple times,
>> and then stops.
>>
>>   [  668.879288] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master
>>   control interrupt lied (SDE)!
>>
>>   I am hoping I can attach a video to this file which shows the tearing
>> (5.7MB)
>>   ---
>>   ApportVersion: 2.17.2-0ubuntu1.8
>>   Architecture: amd64
>>   CompizPlugins: No value set for
>> `/apps/compiz-1/general/screen0/options/active_plugins'
>>   CompositorRunning: None
>>   CurrentDesktop: KDE
>>   DistUpgraded: Fresh install
>>   DistroCodename: vivid
>>   DistroRelease: Ubuntu 15.04
>>   DistroVariant: kubuntu
>>   DkmsStatus:
>>    virtualbox, 4.3.34, 3.19.0-43-generic, x86_64: installed
>>    virtualbox, 4.3.34, 3.19.0-47-generic, x86_64: installed
>>   ExtraDebuggingInterest: No
>>   GraphicsCard:
>>    Intel Corporation Broadwell-U Integrated Graphics [8086:1626] (rev 09)
>> (prog-if 00 [VGA controller])
>>      Subsystem: Intel Corporation Device [8086:2057]
>>   InstallationDate: Installed on 2016-01-12 (13 days ago)
>>   InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release amd64
>> (20150422)
>>   Package: xorg 1:7.7+7ubuntu4
>>   PackageArchitecture: amd64
>>   ProcKernelCmdLine:
>> BOOT_IMAGE=/boot/vmlinuz-3.19.0-47-generic.efi.signed
>> root=UUID=cfabd4b7-56e6-40a7-a43a-315a7389748e ro quiet splash vt.handoff=7
>>   ProcVersionSignature: Ubuntu 3.19.0-47.53-generic 3.19.8-ckt10
>>   Tags: third-party-packages vivid kubuntu
>>   UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
>>   Uname: Linux 3.19.0-47-generic x86_64
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>>   _MarkForUpload: True
>>   dmi.bios.date: 12/22/2015
>>   dmi.bios.vendor: Intel Corporation
>>   dmi.bios.version: RYBDWi35.86A.0353.2015.1222.0947
>>   dmi.board.name: NUC5i5RYB
>>   dmi.board.vendor: Intel Corporation
>>   dmi.board.version: H40999-502
>>   dmi.chassis.type: 3
>>   dmi.modalias:
>> dmi:bvnIntelCorporation:bvrRYBDWi35.86A.0353.2015.1222.0947:bd12/22/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5i5RYB:rvrH40999-502:cvn:ct3:cvr:
>>   version.compiz: compiz N/A
>>   version.ia32-libs: ia32-libs N/A
>>   version.libdrm2: libdrm2 2.4.60-2
>>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.6.0-~0intel1
>>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.6.0-~0intel1
>>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
>>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
>> 1:2.9.0-1ubuntu2
>>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
>> 2:2.99.917-1~exp1ubuntu2.3
>>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
>> 1:1.0.11-1ubuntu2build1
>>   xserver.bootTime: Tue Jan 26 08:36:27 2016
>>   xserver.configfile: default
>>   xserver.errors:
>>
>>   xserver.logfile: /var/log/Xorg.0.log
>>   xserver.outputs:
>>    product id                                  38
>>    vendor                                     AJA
>>   xserver.version: 2:1.17.1-0ubuntu3.1
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1535447/+subscriptions
>>
>
>
>
> --
> *John Morris*
> jmorris.nv|at|gmail|dot|com <jmorris.nv@xxxxxxxxx>
>


-- 
*John Morris*
jmorris.nv|at|gmail|dot|com <jmorris.nv@xxxxxxxxx>


** Attachment added: "Tearing-Feb01.mp4"
   https://bugs.launchpad.net/bugs/1535447/+attachment/4561426/+files/Tearing-Feb01.mp4

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1535447

Title:
  Intel Graphics 4K Screen Tearing

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  On a fresh boot all works well, but after an indeterminate amount of
  time the screen starts tearing badly, most noticeably as a permanent
  vertical tear. Once this tearing starts, it affects everything
  (desktop, etc)  but is mostly visible in videos. The only way to get
  rid of the tear is to reboot.

   I do not know where this tearing is occurring, compositor? graphics
  driver?

  Hardware, Intel NUC5i5RYK (integrated graphics), LG 31MU97 DCI 4K
  monitor (4096x2160). Using a Mini DisplayPort to HDMI cable between
  the NUC and monitor.

  00:02.0 VGA compatible controller: Intel Corporation Broadwell-U
  Integrated Graphics (rev 09)

  Software, Kubuntu 15.04 I also see the same problem in 15.10, but the computer I took the video of has 15.04 installed.
  The screen resolution is set to 4096x2160.
   
  In my syslog, I also see tons of these error messages (I dont know if they are related to the tearing). The error message repeats multiple times, and then stops.

  [  668.879288] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master
  control interrupt lied (SDE)!

  I am hoping I can attach a video to this file which shows the tearing (5.7MB)
  --- 
  ApportVersion: 2.17.2-0ubuntu1.8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: KDE
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroRelease: Ubuntu 15.04
  DistroVariant: kubuntu
  DkmsStatus:
   virtualbox, 4.3.34, 3.19.0-43-generic, x86_64: installed
   virtualbox, 4.3.34, 3.19.0-47-generic, x86_64: installed
  ExtraDebuggingInterest: No
  GraphicsCard:
   Intel Corporation Broadwell-U Integrated Graphics [8086:1626] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Intel Corporation Device [8086:2057]
  InstallationDate: Installed on 2016-01-12 (13 days ago)
  InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-47-generic.efi.signed root=UUID=cfabd4b7-56e6-40a7-a43a-315a7389748e ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-47.53-generic 3.19.8-ckt10
  Tags: third-party-packages vivid kubuntu
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-47-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/22/2015
  dmi.bios.vendor: Intel Corporation
  dmi.bios.version: RYBDWi35.86A.0353.2015.1222.0947
  dmi.board.name: NUC5i5RYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H40999-502
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorporation:bvrRYBDWi35.86A.0353.2015.1222.0947:bd12/22/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5i5RYB:rvrH40999-502:cvn:ct3:cvr:
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.6.0-~0intel1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.6.0-~0intel1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Tue Jan 26 08:36:27 2016
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                  38 
   vendor                                     AJA
  xserver.version: 2:1.17.1-0ubuntu3.1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1535447/+subscriptions