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[Bug 555556] Re: Printer attempts to print on paper as if paper was loaded landscape


outdated/deprecated version which has reached EOL does not get support

** Changed in: hplip (Ubuntu)
       Status: New => Invalid

** Changed in: hplip
       Status: New => Invalid

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  Printer attempts to print on paper as if paper was loaded landscape

Status in HPLIP:
Status in hplip package in Ubuntu:

Bug description:
  Binary package hint: hplip

  I have an OfficeJet Pro K550 which loads paper short-end first, in
  traditional fashion.

  Since upgrading to the Karmic beta, it attempts to print as if the
  paper was loaded long-edge first. IT will get to the end of the first
  line, then stop with a paper jam error.

  The printer can print test pages from its internal memory without
  being connected to the computer.

  A test page printed from CUPS or hp-toolbox shows a strip of the side
  of the sheet, printed across the top.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: hplip 3.10.2-1ubuntu4
  ProcVersionSignature: Ubuntu 2.6.32-18.27-386
  Uname: Linux 2.6.32-18-386 i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Mon Apr  5 14:27:05 2010
  Lpstat: device for Rembrandt: hp:/usb/Officejet_Pro_K550?serial=MY5CL3122H
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles: Rembrandt: HP Officejet Pro k550, hpcups 3.10.2
  ProcCmdLine: root=UUID=680954f7-be71-4bba-8053-9d67f37efe39 ro quiet splash
   PATH=(custom, user)
  SourcePackage: hplip
  dmi.bios.date: 07/15/2005
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1008.002
  dmi.board.name: K8V-X SE
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1008.002:bd07/15/2005:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerInc.:rnK8V-XSE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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