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[Bug 1314871] Re: Graphics freeze, with applications continuing working properly

 

Daniel Qian, as per http://www.dell.com/support/home/us/en/19/product-
support/product/vostro-3400/drivers an update to your computer's buggy
and outdated BIOS is available (A12). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags removed: asked-to-upstream
** Tags added: bios-outdated-a12

** No longer affects: xorg (Ubuntu)

** Project changed: xorg-server => xorg (Ubuntu)

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

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https://bugs.launchpad.net/bugs/1314871

Title:
  Graphics freeze, with applications continuing working properly

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Happens at random during normal desktop usage.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: nvidia wl
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  331.38  Wed Jan  8 19:32:30 PST 2014
   GCC version:  gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu May  1 09:21:51 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed
   bcmwl, 6.30.223.141+bdcom, 3.13.0-24-generic, x86_64: installed
   nvidia-331-updates, 331.38, 3.13.0-24-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-24-generic, x86_64: installed
  GraphicsCard:
   Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 18) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:044d]
   NVIDIA Corporation GT218M [GeForce 310M] [10de:0a75] (rev a2) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:044d]
  InstallationDate: Installed on 2014-04-27 (3 days ago)
  InstallationMedia: Ubuntu-Kylin 14.04 LTS "Trusty Tahr" - Release amd64 (20140417.1)
  MachineType: Dell Inc. Vostro 3400
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=96cf6b4d-5e19-4d7a-b765-b71e4b0b94da ro locale=zh_CN quiet splash
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/25/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0RXV7H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A10
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A10
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd10/25/2010:svnDellInc.:pnVostro3400:pvrA10:rvnDellInc.:rn0RXV7H:rvrA10:cvnDellInc.:ct8:cvrA10:
  dmi.product.name: Vostro 3400
  dmi.product.version: A10
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2

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