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[Bug 852996] Re: software-center crashed with DBusException in _convert_dbus_exception(): org.freedesktop.DBus.Error.UnknownMethod: Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: software-center (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/852996

Title:
  software-center crashed with DBusException in
  _convert_dbus_exception(): org.freedesktop.DBus.Error.UnknownMethod:
  Method "GetAll" with signature "s" on interface
  "org.freedesktop.DBus.Properties" doesn't exist

Status in “software-center” package in Ubuntu:
  Confirmed

Bug description:
  While using BBC News website, I was told that I didn't have the required Firefox plugin to play an embedded video clip.  I clicked on a link that took me to the Adobe website, where I was given the choice of formats in which to download the plugin.   I chose the APT format which was opened by Software Center.
  Software Center opened and told me that another version was available in the repository.  There was one button marked 'Use this source' (or similar) which I clicked.  The next page had a large 'Not Found' message and a short sentence stating that there isn't a software package called 'adobe-flashplugin' in my current software sources.
  At this point apport started and told me that Software Center had crashed.
  However, the 'Install' button was there and 'adobe-flashplugin' had 4 out of 5 stars - not bad for a piece of software that doesn't exist!  I clicked the button and it seemed to install.  I finally clicked on the link at the Adobe website again and Software Center said that it had installed.  Rather confusing, to say the least!  Will restart Firefox and post whether the plugin had in fact installed or not.

  ProblemType: Crash
  DistroRelease: Ubuntu 11.10
  Package: software-center 4.1.23.2
  ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
  Uname: Linux 3.0.0-11-generic i686
  ApportVersion: 1.23-0ubuntu1
  Architecture: i386
  Date: Sun Sep 18 06:00:56 2011
  ExecutablePath: /usr/share/software-center/software-center
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110825.1)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/bin/software-center apt:adobe-flashplugin?channel=$distro-partner
  PythonArgs: ['/usr/bin/software-center', 'apt:adobe-flashplugin?channel=$distro-partner']
  SourcePackage: software-center
  Title: software-center crashed with DBusException in _convert_dbus_exception(): org.freedesktop.DBus.Error.UnknownMethod: Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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