← Back to team overview

desktop-packages team mailing list archive

[Bug 854138] [NEW] software centre closed unexpectedly, libapt-pkg.so.4.11.0 segfault

 

Public bug reported:

ISO testing, image: http://cdimage.ubuntu.com/daily-live/20110919
/oneiric-desktop-amd64.iso

Following http://testcases.qa.ubuntu.com/Install/DesktopOem,  before I
did "prepare for shipping to end user" I installed TuxPaint.  During the
installation I got a segmentation fault in libapt-pkg.so.4.11.0 and a
dialog box saying:

"Sorry, the program software-center" closed unexpectedly

Your computer does not have enough free memory to automatically analyse the
problem and send a report to the developers."

Kernel log shows we had a segfault at:

[  355.587785] software-center[1700]: segfault at 7fefe0ece9e8 ip 00007ff08729b4ea sp 00007fff72f18630 error 4 in libapt-pkg.so.4.11.0[7ff087213000+115000]
--- 
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110919)
Package: software-center 4.1.23.3
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Tags:  oneiric
Uname: Linux 3.0.0-11-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

** Affects: software-center (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-collected oneiric

** Tags added: apport-collected oneiric

** Description changed:

  ISO testing, image: http://cdimage.ubuntu.com/daily-live/20110919
  /oneiric-desktop-amd64.iso
  
  Following http://testcases.qa.ubuntu.com/Install/DesktopOem,  before I
  did "prepare for shipping to end user" I installed TuxPaint.  During the
  installation I got a segmentation fault in libapt-pkg.so.4.11.0 and a
  dialog box saying:
  
  "Sorry, the program software-center" closed unexpectedly
  
  Your computer does not have enough free memory to automatically analyse the
  problem and send a report to the developers."
  
  Kernel log shows we had a segfault at:
  
- [  355.587785] software-center[1700]: segfault at 7fefe0ece9e8 ip
- 00007ff08729b4ea sp 00007fff72f18630 error 4 in libapt-
- pkg.so.4.11.0[7ff087213000+115000]
+ [  355.587785] software-center[1700]: segfault at 7fefe0ece9e8 ip 00007ff08729b4ea sp 00007fff72f18630 error 4 in libapt-pkg.so.4.11.0[7ff087213000+115000]
+ --- 
+ ApportVersion: 1.23-0ubuntu1
+ Architecture: amd64
+ DistroRelease: Ubuntu 11.10
+ InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110919)
+ Package: software-center 4.1.23.3
+ PackageArchitecture: all
+ ProcEnviron:
+  LANGUAGE=en_GB:en
+  PATH=(custom, no user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
+ Tags:  oneiric
+ Uname: Linux 3.0.0-11-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to software-center in Ubuntu.
https://bugs.launchpad.net/bugs/854138

Title:
  software centre closed unexpectedly, libapt-pkg.so.4.11.0 segfault

Status in “software-center” package in Ubuntu:
  New

Bug description:
  ISO testing, image: http://cdimage.ubuntu.com/daily-live/20110919
  /oneiric-desktop-amd64.iso

  Following http://testcases.qa.ubuntu.com/Install/DesktopOem,  before I
  did "prepare for shipping to end user" I installed TuxPaint.  During
  the installation I got a segmentation fault in libapt-pkg.so.4.11.0
  and a dialog box saying:

  "Sorry, the program software-center" closed unexpectedly

  Your computer does not have enough free memory to automatically analyse the
  problem and send a report to the developers."

  Kernel log shows we had a segfault at:

  [  355.587785] software-center[1700]: segfault at 7fefe0ece9e8 ip 00007ff08729b4ea sp 00007fff72f18630 error 4 in libapt-pkg.so.4.11.0[7ff087213000+115000]
  --- 
  ApportVersion: 1.23-0ubuntu1
  Architecture: amd64
  DistroRelease: Ubuntu 11.10
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110919)
  Package: software-center 4.1.23.3
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
  Tags:  oneiric
  Uname: Linux 3.0.0-11-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/854138/+subscriptions


Follow ups

References