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[Bug 857419] [NEW] the document contains only empty pages

 

Public bug reported:


opening a PDF, it reports that the file is empty. the SAME file will open properly in Adobe PDF Viewer on a PC

strangely, it knows how many pages there are in the doc (displaying "1
of 18").

this is on a default WUBI ubuntu disk, ext4, and the filename is simple
"DQ.pdf"

suspect that it's a version problem? Can supply the file if needed.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evince 2.32.0-0ubuntu12.3
ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Fri Sep 23 08:31:26 2011
ExecutablePath: /usr/bin/evince
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcCmdline_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=D230F4EA30F4D707 loop=/hostname/disks/root.disk ro quiet splash
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature_: Ubuntu 2.6.38-11.50-generic 2.6.38.8
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: evince (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug apport-lpi natty running-unity

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https://bugs.launchpad.net/bugs/857419

Title:
  the document contains only empty pages

Status in “evince” package in Ubuntu:
  New

Bug description:
  
  opening a PDF, it reports that the file is empty. the SAME file will open properly in Adobe PDF Viewer on a PC

  strangely, it knows how many pages there are in the doc (displaying "1
  of 18").

  this is on a default WUBI ubuntu disk, ext4, and the filename is
  simple "DQ.pdf"

  suspect that it's a version problem? Can supply the file if needed.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: evince 2.32.0-0ubuntu12.3
  ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Fri Sep 23 08:31:26 2011
  ExecutablePath: /usr/bin/evince
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  ProcCmdline_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=D230F4EA30F4D707 loop=/hostname/disks/root.disk ro quiet splash
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature_: Ubuntu 2.6.38-11.50-generic 2.6.38.8
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)

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Follow ups

References