desktop-packages team mailing list archive

[Bruno Girin <brunogirin@xxxxxxxxx>]

Public bug reported:

When starting Empathy, if it tries to connect to servers that present
untrusted certificates (in particular self-signed as with Gmail or
Facebook), there is a check box to ask Empathy to remember the action
for next time. However setting that check box has no effect.

Steps to reproduce:
1. Start empathy with a Gmail of Facebook account;
2. The untrusted certificate dialogue appears (see screen shot);
3. Click on the "remember this choice for future connections" check box;
4. Click "Continue";
5. Close Empathy (go offline or log out);
6. Restart Empathy.

Expected behaviour
Empathy should connect to the account without popping up the untrusted certificate dialogue.

Actual behaviour:
Empathy presents the untrusted certificate dialogue again despite the user request to remember the previous action.

Note: I completely understand that untrusted certificates are a security
risk and that users should be notified. However, when it happens all the
time on well know services, ignoring user requests to remember the
action will eventually lead users to ignore that type of warnings and
click through anyway.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.1.92-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
Date: Tue Sep 27 21:41:06 2011
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-09-14 (12 days ago)

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug apport-lpi oneiric running-unity

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/860898

Title:
  Empathy ignores "remember this choice for future connections" on
  untrusted certificate error dialogue

Status in “empathy” package in Ubuntu:
  New

Bug description:
  When starting Empathy, if it tries to connect to servers that present
  untrusted certificates (in particular self-signed as with Gmail or
  Facebook), there is a check box to ask Empathy to remember the action
  for next time. However setting that check box has no effect.

  Steps to reproduce:
  1. Start empathy with a Gmail of Facebook account;
  2. The untrusted certificate dialogue appears (see screen shot);
  3. Click on the "remember this choice for future connections" check box;
  4. Click "Continue";
  5. Close Empathy (go offline or log out);
  6. Restart Empathy.

  Expected behaviour
  Empathy should connect to the account without popping up the untrusted certificate dialogue.

  Actual behaviour:
  Empathy presents the untrusted certificate dialogue again despite the user request to remember the previous action.

  Note: I completely understand that untrusted certificates are a
  security risk and that users should be notified. However, when it
  happens all the time on well know services, ignoring user requests to
  remember the action will eventually lead users to ignore that type of
  warnings and click through anyway.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.1.92-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
  Uname: Linux 3.0.0-11-generic x86_64
  ApportVersion: 1.23-0ubuntu1
  Architecture: amd64
  Date: Tue Sep 27 21:41:06 2011
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: Upgraded to oneiric on 2011-09-14 (12 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/860898/+subscriptions