desktop-packages team mailing list archive

[Adam <871221@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

When opening a document with Nautilus, Libreoffice starts opening, then
takes around 30 seconds on the Logo, waiting for the DNS server to reply
to an invalid DNS request. The request looks like this: hostName.(none)

Dumping the TCP request when opening Libreoffice:

root@hostName:/home/bea# tcpdump -nnl -i any -s 1536 dst port 53
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on any, link-type LINUX_SLL (Linux cooked), capture size 1536 bytes
12:06:05.996614 IP 192.168.1.100.55538 > 192.168.1.1.53: 22376+ A? hostName.(none). (41)
12:06:10.998698 IP 192.168.1.100.55538 > 192.168.1.1.53: 22376+ A? hostName.(none). (41)
12:06:15.999297 IP 192.168.1.100.43570 > 192.168.1.1.53: 34259+ A? hostName.(none). (41)
12:06:21.003214 IP 192.168.1.100.43570 > 192.168.1.1.53: 34259+ A? hostName.(none). (41)

WORKAROUND:

adding that invalid DNS name into your /etc/hosts file fixes the
problem:

root@hostName:/home/bea# cat /etc/hosts
...
127.0.1.1	hostName.(none)
...

As this bug has been reported and closed multiple times with annoying
reasons (for instance: 'there is no openoffice support any more' - LOL,
but the source is the same dude!!), please, take a short time and check
and fix this now.

Many people are complaining about this on forums and hacking the hosts
file themselves. I MUST be fixed in the distribution.

(please, do not bother me with questions, like: ok, have you got enough
ram/cpu/disk/screensize... have you known that you can disable logo...
is it always like that... the answer to all these questions is: YES).

Thanks!

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: libreoffice (not installed)
ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic i686
Architecture: i386
Date: Sun Oct  9 12:22:50 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: libreoffice (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 natty running-unity

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/871221

Title:
  Libreoffice opens slow, waiting for invalid DNS entry
  'hostname.(none)'

Status in “libreoffice” package in Ubuntu:
  New

Bug description:
  When opening a document with Nautilus, Libreoffice starts opening,
  then takes around 30 seconds on the Logo, waiting for the DNS server
  to reply to an invalid DNS request. The request looks like this:
  hostName.(none)

  Dumping the TCP request when opening Libreoffice:

  root@hostName:/home/bea# tcpdump -nnl -i any -s 1536 dst port 53
  tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
  listening on any, link-type LINUX_SLL (Linux cooked), capture size 1536 bytes
  12:06:05.996614 IP 192.168.1.100.55538 > 192.168.1.1.53: 22376+ A? hostName.(none). (41)
  12:06:10.998698 IP 192.168.1.100.55538 > 192.168.1.1.53: 22376+ A? hostName.(none). (41)
  12:06:15.999297 IP 192.168.1.100.43570 > 192.168.1.1.53: 34259+ A? hostName.(none). (41)
  12:06:21.003214 IP 192.168.1.100.43570 > 192.168.1.1.53: 34259+ A? hostName.(none). (41)

  WORKAROUND:

  adding that invalid DNS name into your /etc/hosts file fixes the
  problem:

  root@hostName:/home/bea# cat /etc/hosts
  ...
  127.0.1.1	hostName.(none)
  ...

  As this bug has been reported and closed multiple times with annoying
  reasons (for instance: 'there is no openoffice support any more' -
  LOL, but the source is the same dude!!), please, take a short time and
  check and fix this now.

  Many people are complaining about this on forums and hacking the hosts
  file themselves. I MUST be fixed in the distribution.

  (please, do not bother me with questions, like: ok, have you got
  enough ram/cpu/disk/screensize... have you known that you can disable
  logo... is it always like that... the answer to all these questions
  is: YES).

  Thanks!

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: libreoffice (not installed)
  ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic i686
  Architecture: i386
  Date: Sun Oct  9 12:22:50 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

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