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[Bug 875783] [NEW] Unable to connect to AIM, claims SSL/TLS certificate validation error

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Public bug reported:

Here are the relevant lines from the haze log:

purple/oscar-INFO: 11-10-16 11:26:24.788955: oscar_login: gc = 0x998200
purple/util-MESSAGE: 11-10-16 11:26:24.789019: requesting to fetch a URL
purple/dnsquery-MESSAGE: 11-10-16 11:26:24.811717: Performing DNS lookup for api.screenname.aol.com
purple/account-MESSAGE: 11-10-16 11:26:24.811876: Connecting to account orospakr.
purple/dns-WARNING: 11-10-16 11:26:24.831794: Wait for DNS child 26213 failed: No child processes
purple/dns-MESSAGE: 11-10-16 11:26:24.833233: Created new DNS child 26234, there are now 1 children.
purple/dns-MESSAGE: 11-10-16 11:26:24.833424: Successfully sent DNS request to child 26234
purple/dns-MESSAGE: 11-10-16 11:26:24.879461: Got response for 'api.screenname.aol.com'
purple/dnsquery-MESSAGE: 11-10-16 11:26:24.879560: IP resolved for api.screenname.aol.com
purple/proxy-MESSAGE: 11-10-16 11:26:24.879611: Attempting connection to 64.12.173.137
purple/proxy-MESSAGE: 11-10-16 11:26:24.879668: Connecting to api.screenname.aol.com:443 with no proxy
purple/proxy-MESSAGE: 11-10-16 11:26:24.879766: Connection in progress
purple/proxy-MESSAGE: 11-10-16 11:26:24.922674: Connecting to api.screenname.aol.com:443.
purple/proxy-MESSAGE: 11-10-16 11:26:24.922779: Connected to api.screenname.aol.com:443.
purple/nss-MESSAGE: 11-10-16 11:26:24.971626: subject=CN=api.screenname.aol.com,OU=Terms of use at www.verisign.com/rpa (c)05,OU=Core Services,O=AOL LLC.,L=Dulles,ST=Virginia,C=US issuer=OU=www.verisign.com/CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign,OU=VeriSign International Server CA - Class 3,OU="VeriSign, Inc.",O=VeriSign Trust Network
purple/nss-MESSAGE: 11-10-16 11:26:24.971966: subject=OU=www.verisign.com/CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign,OU=VeriSign International Server CA - Class 3,OU="VeriSign, Inc.",O=VeriSign Trust Network issuer=OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US
purple/nss-MESSAGE: 11-10-16 11:26:24.972356: subject=OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US issuer=OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US
purple/certificate/x509/tls_cached-MESSAGE: 11-10-16 11:26:24.972419: Starting verify for api.screenname.aol.com
purple/certificate/x509/tls_cached-MESSAGE: 11-10-16 11:26:24.972465: Checking for cached cert...
purple/certificate/x509/tls_cached-WARNING: 11-10-16 11:26:24.972541: ...Not in cache
purple/certificate-MESSAGE: 11-10-16 11:26:24.972596: Checking signature chain for uid=CN=api.screenname.aol.com,OU=Terms of use at www.verisign.com/rpa (c)05,OU=Core Services,O=AOL LLC.,L=Dulles,ST=Virginia,C=US
purple/certificate-MESSAGE: 11-10-16 11:26:24.972793: ...Good signature by OU=www.verisign.com/CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign,OU=VeriSign International Server CA - Class 3,OU="VeriSign, Inc.",O=VeriSign Trust Network
purple/certificate-MESSAGE: 11-10-16 11:26:24.972944: ...Good signature by OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US
purple/certificate-MESSAGE: 11-10-16 11:26:24.972992: Chain is VALID
purple/certificate/x509/tls_cached-MESSAGE: 11-10-16 11:26:24.973042: Checking for a CA with DN=OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US
purple/certificate/x509/tls_cached-MESSAGE: 11-10-16 11:26:24.973093: Also checking for a CA with DN=OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US
haze/haze-DEBUG: 11-10-16 11:26:24.974100: haze_notify_message: error: SSL Certificate Error
haze/haze-DEBUG: 11-10-16 11:26:24.974154: haze_notify_message: Unable to validate certificate
haze/haze-DEBUG: 11-10-16 11:26:24.974198: haze_notify_message: The certificate for api.screenname.aol.com could not be validated. The certificate chain presented is invalid.
purple/certificate-CRITICAL: 11-10-16 11:26:24.974241: Failed to verify certificate for api.screenname.aol.com
purple/connection-MESSAGE: 11-10-16 11:26:24.974302: Connection error on 0x998200 (reason: 0 description: Error requesting https://api.screenname.aol.com/auth/clientLogin: Unable to connect to api.screenname.aol.com: SSL peer presented an invalid certificate)
haze/haze-DEBUG: 11-10-16 11:26:24.974415: close_all: closing im channels
purple/account-MESSAGE: 11-10-16 11:26:25.16468: Disconnecting account orospakr (0x74ae60)
purple/connection-MESSAGE: 11-10-16 11:26:25.16542: Disconnecting connection 0x998200
purple/oscar-MESSAGE: 11-10-16 11:26:25.16707: Signed off.
purple/connection-MESSAGE: 11-10-16 11:26:25.16769: Destroying connection 0x998200
haze/haze-DEBUG: 11-10-16 11:26:25.16882: haze_connection_dispose: disposing of (HazeConnection *)0x754170
haze/haze-DEBUG: 11-10-16 11:26:25.16937: close_all: closing im channels
haze/haze-DEBUG: 11-10-16 11:26:25.17055: haze_connection_finalize: deleting account orospakr
purple/account-MESSAGE: 11-10-16 11:26:25.17129: Destroying account 0x74ae60
purple/util-MESSAGE: 11-10-16 11:26:29.544430: Writing file accounts.xml to directory /tmp/haze-1S5Inu
purple/util-MESSAGE: 11-10-16 11:26:29.544538: Writing file /tmp/haze-1S5Inu/accounts.xml

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: telepathy-haze 0.5.0-1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
Date: Sun Oct 16 11:24:34 2011
ProcEnviron:
 LC_CTYPE=en_CA.UTF-8
 PATH=(custom, user)
 LANG=en_CA.UTF-8
 SHELL=/bin/zsh
SourcePackage: telepathy-haze
UpgradeStatus: Upgraded to oneiric on 2011-10-15 (0 days ago)

** Affects: telepathy-haze (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug oneiric

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https://bugs.launchpad.net/bugs/875783

Title:
  Unable to connect to AIM, claims SSL/TLS certificate validation error

Status in “telepathy-haze” package in Ubuntu:
  New

Bug description:
  Here are the relevant lines from the haze log:

  purple/oscar-INFO: 11-10-16 11:26:24.788955: oscar_login: gc = 0x998200
  purple/util-MESSAGE: 11-10-16 11:26:24.789019: requesting to fetch a URL
  purple/dnsquery-MESSAGE: 11-10-16 11:26:24.811717: Performing DNS lookup for api.screenname.aol.com
  purple/account-MESSAGE: 11-10-16 11:26:24.811876: Connecting to account orospakr.
  purple/dns-WARNING: 11-10-16 11:26:24.831794: Wait for DNS child 26213 failed: No child processes
  purple/dns-MESSAGE: 11-10-16 11:26:24.833233: Created new DNS child 26234, there are now 1 children.
  purple/dns-MESSAGE: 11-10-16 11:26:24.833424: Successfully sent DNS request to child 26234
  purple/dns-MESSAGE: 11-10-16 11:26:24.879461: Got response for 'api.screenname.aol.com'
  purple/dnsquery-MESSAGE: 11-10-16 11:26:24.879560: IP resolved for api.screenname.aol.com
  purple/proxy-MESSAGE: 11-10-16 11:26:24.879611: Attempting connection to 64.12.173.137
  purple/proxy-MESSAGE: 11-10-16 11:26:24.879668: Connecting to api.screenname.aol.com:443 with no proxy
  purple/proxy-MESSAGE: 11-10-16 11:26:24.879766: Connection in progress
  purple/proxy-MESSAGE: 11-10-16 11:26:24.922674: Connecting to api.screenname.aol.com:443.
  purple/proxy-MESSAGE: 11-10-16 11:26:24.922779: Connected to api.screenname.aol.com:443.
  purple/nss-MESSAGE: 11-10-16 11:26:24.971626: subject=CN=api.screenname.aol.com,OU=Terms of use at www.verisign.com/rpa (c)05,OU=Core Services,O=AOL LLC.,L=Dulles,ST=Virginia,C=US issuer=OU=www.verisign.com/CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign,OU=VeriSign International Server CA - Class 3,OU="VeriSign, Inc.",O=VeriSign Trust Network
  purple/nss-MESSAGE: 11-10-16 11:26:24.971966: subject=OU=www.verisign.com/CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign,OU=VeriSign International Server CA - Class 3,OU="VeriSign, Inc.",O=VeriSign Trust Network issuer=OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US
  purple/nss-MESSAGE: 11-10-16 11:26:24.972356: subject=OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US issuer=OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US
  purple/certificate/x509/tls_cached-MESSAGE: 11-10-16 11:26:24.972419: Starting verify for api.screenname.aol.com
  purple/certificate/x509/tls_cached-MESSAGE: 11-10-16 11:26:24.972465: Checking for cached cert...
  purple/certificate/x509/tls_cached-WARNING: 11-10-16 11:26:24.972541: ...Not in cache
  purple/certificate-MESSAGE: 11-10-16 11:26:24.972596: Checking signature chain for uid=CN=api.screenname.aol.com,OU=Terms of use at www.verisign.com/rpa (c)05,OU=Core Services,O=AOL LLC.,L=Dulles,ST=Virginia,C=US
  purple/certificate-MESSAGE: 11-10-16 11:26:24.972793: ...Good signature by OU=www.verisign.com/CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign,OU=VeriSign International Server CA - Class 3,OU="VeriSign, Inc.",O=VeriSign Trust Network
  purple/certificate-MESSAGE: 11-10-16 11:26:24.972944: ...Good signature by OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US
  purple/certificate-MESSAGE: 11-10-16 11:26:24.972992: Chain is VALID
  purple/certificate/x509/tls_cached-MESSAGE: 11-10-16 11:26:24.973042: Checking for a CA with DN=OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US
  purple/certificate/x509/tls_cached-MESSAGE: 11-10-16 11:26:24.973093: Also checking for a CA with DN=OU=Class 3 Public Primary Certification Authority,O="VeriSign, Inc.",C=US
  haze/haze-DEBUG: 11-10-16 11:26:24.974100: haze_notify_message: error: SSL Certificate Error
  haze/haze-DEBUG: 11-10-16 11:26:24.974154: haze_notify_message: Unable to validate certificate
  haze/haze-DEBUG: 11-10-16 11:26:24.974198: haze_notify_message: The certificate for api.screenname.aol.com could not be validated. The certificate chain presented is invalid.
  purple/certificate-CRITICAL: 11-10-16 11:26:24.974241: Failed to verify certificate for api.screenname.aol.com
  purple/connection-MESSAGE: 11-10-16 11:26:24.974302: Connection error on 0x998200 (reason: 0 description: Error requesting https://api.screenname.aol.com/auth/clientLogin: Unable to connect to api.screenname.aol.com: SSL peer presented an invalid certificate)
  haze/haze-DEBUG: 11-10-16 11:26:24.974415: close_all: closing im channels
  purple/account-MESSAGE: 11-10-16 11:26:25.16468: Disconnecting account orospakr (0x74ae60)
  purple/connection-MESSAGE: 11-10-16 11:26:25.16542: Disconnecting connection 0x998200
  purple/oscar-MESSAGE: 11-10-16 11:26:25.16707: Signed off.
  purple/connection-MESSAGE: 11-10-16 11:26:25.16769: Destroying connection 0x998200
  haze/haze-DEBUG: 11-10-16 11:26:25.16882: haze_connection_dispose: disposing of (HazeConnection *)0x754170
  haze/haze-DEBUG: 11-10-16 11:26:25.16937: close_all: closing im channels
  haze/haze-DEBUG: 11-10-16 11:26:25.17055: haze_connection_finalize: deleting account orospakr
  purple/account-MESSAGE: 11-10-16 11:26:25.17129: Destroying account 0x74ae60
  purple/util-MESSAGE: 11-10-16 11:26:29.544430: Writing file accounts.xml to directory /tmp/haze-1S5Inu
  purple/util-MESSAGE: 11-10-16 11:26:29.544538: Writing file /tmp/haze-1S5Inu/accounts.xml

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: telepathy-haze 0.5.0-1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  Date: Sun Oct 16 11:24:34 2011
  ProcEnviron:
   LC_CTYPE=en_CA.UTF-8
   PATH=(custom, user)
   LANG=en_CA.UTF-8
   SHELL=/bin/zsh
  SourcePackage: telepathy-haze
  UpgradeStatus: Upgraded to oneiric on 2011-10-15 (0 days ago)

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